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We received a really nice warm welcome from Jan. Check in was straight forward and easy. Jan explained where everything was and how everything worked. The property has been renovated to a really high standard with quality materials. Food is excellent, and all the staff were polite and friendly. making everyone relaxed. Very enjoyable stay. We will return.

Spent a couple of very relaxing nights here, great Pub with lovely, well equipped rooms and cracking continental breakfast, didn't eat but food looked lovely, hence the busy restaurant, great selection of craft beers, ciders and spirits, all very reasonably priced. Fantastic staff who couldn't be more friendly or helpful, highly recommended & won't hesitate to return.

Great place to stay in Wells

A lovely hotel: great food and service. Stylish decor, very comfortable place to stay.

Great staff,

Last minute booking. Great room, great dinner,great breakfast. Fantastic.

Me and my partner stayed here for a weekend away and it’s safe to say we loved it. The room was beautiful and so comfortable, I think we both came away disappointed we weren’t staying for longer. All the staff were really friendly and chatty and the food was delicious!

The whole place is beautifully fitted out with careful attention to detail, so first impressions are good. The staff are willing and friendly, but there is a mismatch between appearance and expectation. The room was not serviced as expected (perhaps this was an oversight) and as this relatively business feels its way, it trips over itself trying to embrace popularity and sophistication.

Amazing place to stay in the heart of Wells. Excellent condition of all the rooms including lovely bar. Staff were first class also. Well done

Fantastic very for money. Very attentive staff and the room had everything I needed for the stay. Bed was comfy and room was very spacious and perfect for working on my laptop. Parking was great and the meal and drinks in the bar were top class. Would highly recommend.

The stay was excellent. We liked the place so much we booked a second night. Jan, Max, and Finn were are extremely helpful. The rooms were brand new and gorgeous, the showers had incredible temperature and pressure and the beds were comfy. Could not recommend more. The Pub also played good music and had an excellent selection of beers on tap.

The staff were friendly and the room was comfortable and nicely presented. Checking in and out was relaxed, we were shown to our room, they offered to carry our bags, which was great as there’s a few stairs and they booked us a table for the evening. They don’t offer breakfast, which we knew, there’s cereal in the room, but no milk, even after asking for some twice the evening before, so unable to have tea, coffee or the cereal in the morning. We ate before going out for the evening and the food was lovely, there was quite a buzz in the bar / restaurant area. It was also great for us that we could get in after hours as we were out late. All in all a lovely place to stay, convenient for the city centre, but a little pricey.