เดอะ วิคตอเรีย

You would not believe the pub was in such a lovely area and with the high street and all its other offerings so close - so close to London , Heathrow and transport - a gem !

Extremely friendly host and professional. Lovely decorated small room.

What a find! Absolutely gorgeous little place. The staff were amazing, so friendly and helpful, especially as we were later checking in than planned and feeling stressed out and tired! The bedroom and en suite were spotless, modern, and quiet, and there was a floor standing fan provided to keep us cool. The bed was super comfy. The breakfast was superb, we opted for the continental; it was fresh and plentiful. Wish we could have stayed longer - will definitely return and have already recommended to family and friends.

It needed a light where the mirror is for make up

Stayed as a 'last minute' decision..and pleased we did. Good location.. quiet and peaceful setting but easy to get to Kew, Richmond and Richmond Park . Great atmosphere in the pub..given the location, it's mainly locals not tourists..very welcoming and friendly pub team. Continental breakfast included which was very good - quality and quantity. Rooms furnished and equipped to a high standard (only one minor thing to note..and it really is minor given all of the positives...room was really warm, even with the fan running ). All good - would definitely stay again .

Great place, nice people, nice bed. No aircon.

Lovely accommodation in a great location and very friendly and helpful staff. I would recommend this hotel.

Me and my girlfriend were on a weekend in Richmond and found The victoria an ideal location. Really quiet residential area not too far from Richmond. The room was small but had everything we needed. The shower was a little underpowered but was adequate. The food, drink and staff were all excellent. Really nice welcoming people who were a pleasure to be there with. We ate on arrival and had breakfast Sunday morning which was excellent. Thoroughly enjoyed our stay and would definitely stay again.

This is a lovely property. The room was very clean and beautifully decorated. I've scored it lower for a few reasons. There's no air conditioning - there was a fan, but it was very warm when I stayed, and the fan didn't really do much. It was noisy from planes hoing into and out of Heathrow. I stayed at the beginning of the week, when the pub is closed and the nearest shops are 15min walk away.

Over night stay. Met owner Steve and his daughter and both very friendly and helpful. Great hotel.

The Victoria is a gorgeous place to stay, and to eat. The room was clean and beautifully decorated. We felt very welcome, and the check in was comprehensive so we knew which key was which! The door to the bathroom was difficult to close (room 5), but other than that we loved it! We ate at the Victoria - we were so grateful that they gave us our first drink free because there was no breakfast the next day (we stayed on a Sunday night), and the food we had was so good, and the wine excellent. Our only slight niggle was that a service charge was added to the bill, but this wasn't pointed out so we gave a tip, and only realised about the service charge after we'd paid. Luckily the service was excellent so it didn't matter so much. Thank you for such a wonderful stay, we would definitely come again!

No air conditioning just awful

Great location, food likewise.

Local pub, with accommodation which was clean, with ample space and comfortable. Friendly staff, nice food in the restaurant attached

This was my third stay at the Victoria and I find it a very convenient place to stay for my visits to Richmond and Chiswick. The staff are helpful and check in went smoothly. I had the same room as on my last stay which was good and comfortable with a small but adequate bathroom with a good shower. Good tea, coffee and bottled water in the room which was appreciated. Thank you and I hope to stay at the Victoria again on my next visit to the area.

Staff were friendly, location was nice and room was decent. Blind didn't actually fit the window and was too small, which was a bit annoying when it started to get light. But all in all perfect for what we needed and a lot more affordable than the alternatives in the area.

Breakfast not included on Mon and Tue. Wed we woke up to have breakfast at 7.30 only to find out the pub would open at 9 for breakfast. If you are there on holiday then its fine. Otherwise a bit later. My colleague arrived and called the number but she had to wait a lot to get someone to open doors

Nestled in a beautiful residential area but still walkable to Richmond. Staff is warm & friendly; Frederica is the best. Excellent common areas: expansive garden & gazebo room for meals. Parking on street is no problem. Rooms are satisfactory.

Comfortable rooms and nice location.

Lovely area. Friendly bar staff. Unfortunately, there was no parking as the lot was closed and street parking was full, the room was only moderately clean (carpets seemed dirty), and there was no heating in my room so I was freezing. Since there is no one on site after pub closing time, there was no one for me to ask for help getting the heating on. It’s a shame because it would have been a nice stay if not for those issues. The bartender was fabulous.