ยูโน โรงแรมฮีทโรว์วินด์เซอร์

Nice clean room and very quiet

Ich habe dieses Hotel gebucht,weil es in der Nähe von der Wohnung meines Kollegen lag.Ich buchte das Zimmer für 5 Nächte.Geblieben bin ich nur eine. Ich wurde von einem ziemlich teilnahmelosem Mann empfangen,der mir sofort das Kartenlesegerät schon. Da ich das Hotel schon bezahlt habe,fand er die Zahlung und steckte das Gerät weg. Das Bett sowie das Badezimmer waren in Ordnung.Es roch aber fürchterlich im ganzen Gebäude,das Fenster öffnete sich zum Gang,wo die Toiletten mit geöffneten Türen waren,es wurde gespült,im Gang laut gesprochen.Eine Frau schoss im Vorbeigehen mein "Fenster", weil ich das "zu weit öffnen und den anderen Gästen störe." Im Zimmer über mir hörte man das Bodenquitschen. Ich bekam keine Luft trotz geöffnetem "Fenster",die Türen knallten laut.Es gab keinen Schrank im Zimmer und keine Nachtlampe.Am nächsten Tag checkte ich aus.Die Frau an der Rezeption bot mir ein anderes Zimmer an,ich habe abgelehnt.Es hat nicht leid getan,es war ihr egal,dass ich nicht zufrieden bin.Sie war nicht mal freundlich. Ich bekam das Geld nicht zurück.Hotels.com hat beim Hotel angerufen,die Rückzahlung wurde abgelehnt. Ich denke,dieses Hotel wurde für in GB lebende pakistanische Diaspora geöffnet und lockt mit ansprechenden Bildern auch die anderen,die dann enttäuscht ausziehen.Eine Abzocke

Nice staff, good location for airport, it has loud road out front and smoking smell on top floor

Additional £10 per night for car park, but you can park for free on the street just after corner, no more than 50m from hotel door. For me it is very unfair, I agreed with my boss this sum for hotel and I don’t have funds for extra £40 for parking. Condition of hotel is bad, it was not possible to lock the window and the gap was bigger than my finger.

Checking in very muddled and having to check rooms to see if anyone was in them as the system said vacant but on check (yes physically checking) realised someone was still in there!! Only room available didn’t have a TV, was dirty, not maintained and nothing like the pictures on the website. You need to remove this hotel from your books.

値段が安くてよいが、カーテンが壊れていたり、床が汚れていたり、不潔な印象でした。

Close to where we were going. Staff very freindly and helpful.

I waited at reception for about 10 minute while the staff came off their personal phone call. Got to the room and the carpets were absolutely disgusting. Poo stains on the floor, make up stains and a variety of other stains all over the room. The tv didn’t work at all, the bathrooms also had stains all over and even the toilet roll holder was hanging off the wall. The light switch to the toilet was a make shift piece of string with abit of plastic on the end so you could grab it. The bed was the only thing that was clean, even though it was rock solid.

Website Photos are very inaccurate. Dirty. Carpets are stained everywhere. No soap available. Window didn’t open. Would NOT recommend.

Average stay but you get what you pay for. TV didn't work in my room but it did have a ceiling fan.

Worst hotel we have ever booked. All three colleagues left after one night and we ended up booking alternative accommodation for them elsewhere. Highlights: • Human faeces on wall. • Stains all over walls next to headboard. • Urine in toilet upon arrival. • Given a room that hadn’t been cleaned - beds already slept in, towels on floor etc. Refund required. Unacceptable stay.

There was nothing good about this hotel.

Gave us key to someone else’s room got room eventually and it smelled awful opened windows but smell was still bad dirty unkempt hotel would not recommend to anyone

Very run down place. Had to pay for overnight parking. Not advertised. Tv was connected to old aerial, went from patchy screen to 'lost signal' every few seconds. Completely unuseable. Piece of excrement floating in toilet.Rips in shower curtain. Curtains were stapled at the hem. Had to request wifi password as not told on arrival. Phone in room stuck on 'initialising'. Bed was comfy.

It was convenient for my circumstances My room not like the photo Had to pay extra £10 on top for parking my car onsite No breakfast unless extra cost

For the price it did the job but the decor was very old and tired. It wasn't very clean the bathroom and carpet could do with a decent clean, but at least the bed and linen were clean and fresh, the pillows were pretty old and tired but it was fine for some where to crash

Gross

Needs new mattress and carpet

Upon arrival, we checked in at the front desk, but were then escorted outside, which immediately struck me as unusual. We were led to the back of a neighboring building, where the entrance to our room opened directly into the car park. Once inside, the room was in an unacceptable condition. It appeared to be a makeshift extension built onto the rear of the building, which likely explains the lack of internal access. The walls were unfinished, with marked paint, holes, and visible damage. The beds didn’t properly fit the space, parts of the wall trim were coming loose, and the overall atmosphere was unwelcoming and felt unsafe—especially with the only door leading straight to the car park. As a young family, we were very uncomfortable with both the condition of the room and the lack of security. We voiced our concerns and were moved to another room, which was slightly better and located within the same separate building—but still not the main hotel building with the reception. It was unclear why we were placed in this secondary building at all. From what I could tell, it seemed more like a residential setup than part of a proper hotel. Unfortunately, I would not recommend this hotel. The experience was disappointing, and the high ratings it seems to have are, in my opinion, very misleading. Unfortunately I did not take any photos.

It was pleasant