voco READING by IHG

near by shopping area and restaurant.

The staff were incredibly helpful, the place was immaculate and the beds were super comfy. I only rated the amenities 3 star and the hotel as 4 as we did not use all the amenities to give it a better review or review them enough to warrant judgment.

Great check in process. Loads of parking available. Staff were friendly and helpful

We thoroughly enjoyed our stay at Voco this weekend. The staff were great, friendly and very helpful, the food was good, breakfast and dinner, the facilities are good as well. The gym was clean, the sauna and steam room were fab. An all round good weekend break, we will be back again!

Great hotel. Very well managed and maintained. Recommend to anyone wanting to stay in the area

Tidy room, no complaints

Great Staff, Service, Location

OK dealt with issue about free breakfast

This is the second time I have stayed here, and we will be back. Staff are really lovely and very helpful, rooms have everything you need, are very clean and comfortable. We have stayed in other hotels nearby that are more expensive and nowhere near as good. Would highly recommend.

The staff are very attentive and always go above and beyond to help you, I will definitely come back.

Fantastic hotel, very spacious room go myself, my husband and our two young children and one baby. Staff were fantastic and very accommodating. They were always smiling, I don’t think saw one member of staff without a smile in their face, and not a forced smile, a real hearty smile. Breakfast was delicious, plenty of choice. The only thing I would suggest is to have a few more dairy free options. Plenty of gluten free choices. We had dinner at the hotel one night. It was pricey but the food was delicious. The staff serving were extremely helpful. Nothing was too much trouble. My baby had a dairy allergy and I am breastfeeding, so I am also dairy free. My baby also had other intolerances and I have allergies myself. The staff were very accommodating and checked with the chef for options for me. The only option I had was delicious - it is not their fault that I could only eat one thing in the menu as my baby and I just have quite a few allergies/intolerances between us. The beds were comfortable and the rooms were clean and decorated to a high standard. Complimentary tea/coffee/hot chocolate and biscuits, as well as a bottle of still water and one of sparkling water were available. Unfortunately we were unable to make use of the pool this time as we had plans for each day, but we look forward to staying at this hotel again in the future and to using the pool. I would highly recommend this hotel.

Great room layout if you are travelling with kids (deluxe design). Beds comfy, facilities well designed and plenty of onsite parking made this a good one night stopover. Ate out, so can’t comment on food. Overall, impressed with the location and service of this hotel and will use again.

This was a convenient location prior to our flight from Heathrow

Only stayed one night but was very pleased with the room and breakfast was good but very busy.

Arrived for my 4th stay and while the room was mostly clean, the bed wasn't made that well and that really stood out. Obviously no big deal but when I had a shower the next morning, I noticed 2 hairs - one on the back of the bath and one on the wall of the shower - which was pretty gross! It really felt like the room didn't have the usual care and attention when it was cleaned, or at least compared to my other stays. This happened at 7.30am and as I was checking out at 8.30am, I planned to report it on my way out, but there was only one person at reception and they were dealing with someone, with another person waiting and I didn't have time to wait. Overall, really disappointing compared to my other stays. I've also contacted the hotel directly to report it.

Great family room

I had a great stay at this hotel. It was

Excellent breakfast, great staff

The staff are excellent, they are very friendly and helpful. The rooms were spacious and clean. This was our 2nd time here, highly recommend.

The staff were amazing so helpful and could not do enough.The room was clean and spacious. The pool area was briliant and my kids enjoyed it. The breakfast was delicious, would highly recommend.