ฮอลิเดย์ อินน์ สุวา บาย ไอเอชจี, โรงแรมในเครือไอเอชจี

Rooms weren't ready, had to wait for over 2hrs to get the room keys, also restaurant was under staffed,

Room was great. There was construction going on and it was disturbing. Also the bathroom was very narrow.

Room was clean and comfortable but the bathroom needs a deep clean. Other than all good.

Great

Everything

Great room.

Comfortable room, great atmosphere and super friendly staff!

Staff were very friendly, room was very clean and great amenities.

Yes Very happy

Paid premium money for balcony over seeing the ocean but but all windows and balcony barricaded with tarp Could not see out the windows Horrible service at restaurant Bathroom door did not close and service workers came in when my grand daughter was in bathroom

Clean room and friendly staff

It was a pleasure to be at your location, very clean and friendly employees and staff, above and beyond our needs, will recommend to everyone that we meet, love the atmosphere around the facility

Wunderbares, freundliches und hilfsbereites Team. Wir haben uns vom ersten bis zum letzten Moment wohl gefühlt. Ein mit Liebe zusammengestelltes Frühstückbuffet stimmt schon fröhlich in den Ferientag. Wir kamen etwas früher zum Hotel. Um uns das Warten zu erleichtern bis das Zimmer hergerichtet war, hat Vani uns 2 Kaffees gebracht. Auf der Serviette zwei Sprüche, die uns sehr erfreut haben.

Exceeded my expectations!

All good

Some Staff were not as attentive as others. Aaron was our server who stood out amongst them all..there was this young lady whom we gave our order ti. She turned around and left, making us think she took the order. 1 hr later o went to the front to order something quick since my son was hungry..voilaaaaa!!! No order was given to the kitchen for a chicken lasagna…OMGEE! That was very dissapointing… 2. Servers were passing by seeing our table was full of dirty dishes..no one even bothered to collect them…Is it because we were Fijian??? Treat all your customers the same, regardless of race, color or gender.. coz you never really know where they are from…. For a five star hotel, well known to the world, your waitresses and waiters can do better!

Great staff

Check in was not timely. Arrived 3pm. Didn’t get room till 6 pm .just had to wait and wait , with no communication. Was really frustrating.should get some refund. Thank you

Some areas where under construction which I wast aware. For Fiji where people are the nicest ever, the hotel crew did not give the same feel

I have stayed here quite a number of times the team here exceeds my expectations