Carlton Hotel Lyon - MGallery Collection

Beautiful hotel with super friendly and helpful staff! The breakfast was just fabulous! Definitely a recommend!

Helpful staff. Room initially was for handicapped— so we had to move. Room large and bed comfortable. Shower large but extremely slippery (needed rubber mats). Closet space too small for 5 day trip. Buffet breakfast very nice with custom cooked omelettes.

Very service minded, professional and friendly staff. Very helpful with all inquiries. Impeccable room cleanness, quiet and a nice view over the plaza outside. Great location, easy to walk around the arrondissement, full of shops, eateries and cafes.

It was a very nice stay at the hotel.

El hotel era muy bonito y bien ubicado. La habitación era de buen tamaño y el baño grande. Tenía un balconcito muy simpático. El personal extra esmerado.

The Hotel has an excellent location and all the amenities and services needed for an enjoyable stay for the demanding traveler. Their staff was very friendly and effective.

Nice hotel. Great location, walking distance to major attractions. It was clean and safe.

Staff was so welcoming! Bar cocktail (Kentucky Refresha) was delish! Breakfast buffet offerings were beautiful and fresh. High recommendation.

Second time here, location is very convenient, walking distance to old town. Staff is friendly and helpful. Room is clean.

Great location. Nice staff. Room is good size.

Staff was excellent. But for a four star hotel I thought it was lacking. Small rooms. Pretty basic decor. One of the worst showers — barely a trickle, not hot, and drain backed up. Prices were elevated unreasonably (5€ a 33cl soda in the minibar, 8€ a beer). It wasn’t a bad experience. But for the price I paid I’d expect a better experience.

Wonderful hotel Louigi was exceptionally helpful and everyone was friendly . We had a fantastic time, the location is amazing. The service was outstanding I have to say that people at Lyon the most friendly people in France. The city is beautiful and clean, we felt very safe and would love to visit again. So much to do and to see with a walking distance. The room was cosy and bed was a king size with a wonderful bedding. We could open the window at our room and even on Saturday, Sunday night noise coming from outside it wasn’t a major problem. The room is sound proof and no noise coming from the floor or neighbors. The bathrobe and sleepers were provided, both a good quality. The hotel deserves 5 stars

We loved everything about this hotel. The staff were wonderful as was the breakfast, room service and bar area. The rooms were comfortable and the bathroom was spacious. We enjoyed the balcony overlooking the square. It was in a great location for shopping, dining and seeing the city sights. Highly recommend!

Rene rom og hjelpsomme personell,god beliggenhet.

Perfect location, friendly staff and great bar. We spent our last two nights in Lyon at the best hotel in town.

Heel fijn hotel, uitstekende ligging, geweldig ontbijt en uitstekend personeel

Great location, wonderful service

Check in staff was amazing. He was extremely helpful and courteous. He has made our stay even more enjoyable

Personnel très accueillant, idéalement placé dans Lyon avec un parking. Le petit déjeuner est excellent et le lieu est très charmant.

Very nice hotel, super nice stuff. Rooms nice size, clean.