La Bastide du Calalou, BW Signature Collection

Une attitude commerciale au dessous de tout… Habitant Lyon, j’avais réservé une chambre fin octobre (non annulable)…pour me rendre à Lorgues chez Bruno (restaurant 1 étoile) afin de fêter l’anniversaire de mon compagnon. Or, à cette date, une vigilance orange avec un épisode Cévenol violent était annoncé dans ce département et les instances météorologiques préconisaient de ne pas se déplacer dans les zones concernés car cela pouvait être dangereux…et nous avions plus de 4 heures de route pour nous rendre sur place !!! Craignant, des crues importantes comme celles que nous avions subies dans la région lyonnaise la semaine précédente (inondations de villes, voitures emportées par les crues, morts etc…), j’ai préféré appeler l’hôtel afin que nous puissions reporter notre séjour à une date ultérieure avec majoration de prix si nécessaire… Le directeur de la Bastide du Calalou n’a rien voulu entendre et à maintenu la réservation… L’attitude de ce directeur,pour cette catégorie d’établissement est inacceptable, et irresponsable (en raison des crues annoncées) J’ai fait appel à Hôtels.com qui n’ont pu rien faire non plus et n’ont pas compris l’inflexibilité de cet hôtelier… Pour info, ce week-end là, il y a eu 1 mort dans le Var en raison des intempéries ! PS: le restaurant Chez Bruno (1 étoile Michelin) à quant à lui bien compris mon annulation et l’a même encouragé m’indiquant que des routes étaient d’ores et déjà bloquées à la circulation !

Un très bel établissement, bien situé avec une vue superbe. Des chambres agréables mais gros soucis de pression d'eau

Charming French countryside property. Rooms were very nice, folks super nice, all good!

Fabulous food!

This hotel setting reminded us of a Poirot setting. It was elegant, peaceful and the staff were very nice. We only stayed one night and did not get to enjoy dinner but the restaurant looked quite beautiful. Breakfast was quite a spread with the most delicious options. This hotel is about 35 minutes to Gorges du Verdon and a few more minutes to Moustiers-Sainte-Marie which are both a must see!

This is a beautiful retreat to get away from it all. There is almost nothing in the surrounding area, so people seemed to either stay fully at the relaxing resort, or head on ~30min to the Verdon gorge. The roads are VERY windy and narrow, so be prepared for some careful driving in the area. The pool and garden areas were lovely and we enjoyed relaxing with cocktails and books both day and night. Both our dinner and the breakfast buffet were delicious with lots of options and fabulous service. Parking was easy and the bed was extremely comfortable. We enjoyed our one night stay very much!

Fantastic place, spotless and set in a beatiful lush garden. Provence at its best.

Une perle cachée au Verdon !!! Amazing food as week

Beautiful authentic place..the plus of this place is juliette and the 2 ladies at the reception..Kindness of everybody.. The bread and jam at breakfast are just perfect..we had a beautiful time

Total lækker oplevelse - alt er godt !

Reception staff very friendly. Beautiful surrounding area. Shame about the number of wasps and insects around the pool and restaurant. Food in the restaurant was awful. Clearly trying to be fine dining but not hitting the mark. Extremely overpriced and if you don't like truffle, you'll only be able to eat the tiny cracker provided whilst you wait. Find somewhere local to eat and don't bother eating here. Breakfast was surprisingly okay given we didn't have high estimations. Pleased we only stayed for one night.

Dejligt hotel i skønne omgivelser. Værelse og badeværelse det mindste det kunne være, således ikke plads til en stol på værelset. Alt i alt dog et skønt sted med smukke omgivelser

excellent moment à la Bastide seul regret un service repas du soir trop long (plus de 2h et pour finir un dessert donnant l'impression de sortir du congélateur mais tellement bon une fois plus "tendre"

Torno spesso in questo hotel perchè lo trovo cosi provenzale, pulito, tranquillo, dotato di ogni comfort per un'ottima vacanze, buon personale, posizione strategica, ottimo ristorante

Très belle hôtel avec des prestations exceptionnelles et un cadre qui l est tout autant! Un personnel au petit soin et très agréable. Je recommande

Väldigt charmigt, franskt boende i vackra omgivningar, fina möjligheter till utflykter av olika slag. Utmärkt service, fantastisk frukost o väldigt goda middagar.

Beautiful hotel. My wife and I had a wonderful 5 day stay. Staff was friendly and helpful. The grounds of the hotel are really nice. There is a wonderful restaurant on the premises, too. The room was a bit small, but nice and clean. I highly recommend.

Hotel grounds are beautiful. Food in the restaurant is average; they try to be culinair, with emphasis on ‘try’. We had the three course menu, the starter with a heap of hummus with some trout but there was so much hummus that that was the only thing you could taste. The main course was the beef, and again it tasted bland, there was a bun with beef cheek, a piece of beef and a piece of potato. The presentation was bad, the taste was bland, and eating a piece of beef with a bun was weird too. No vegetable in sight. We hoped the desert was better, but no luck. Worst profiterole I have ever had. The vanille desert was also not great. The room we got was awful, it was above the kitchen and restaurant and it was very noisy till late in the evening. The bathroom was a joke, I preferred to shower and nearly fell as you have the shower in the bathtub (which is not a problem), but the way the bathtub is shaped makes it dangerous, because the tub is very narrow where you are supposed to stand, and you also have the drain there, so it’s impossible and dangerous. There is no partition for the shower, so when you shower the entire counter and floor gets wet. In the room there are not a lot of power sockets so challenge to find a place to charge your devices. While they advertise a pool menu incl. Cocktails for during the day, there is no person who can make them until 6pm… When I mentioned my feedback about the noise from the kitchen, the receptionist didn’t even apologise. Very sad.

Une bastide magnifique. Le calme qui règne ici permet de se détendre. L'hébergement au bastidon y participe pour beaucoup.

Service déplorable, à fuir