Novotel Toulouse Centre Compans Caffarelli

Services très professionnel, chambre confortable et calme

Cela fait quelques temps que je descends dans votre établissement je confirme avec les réponses du questionnaire.

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旁邊有個公園，包含一個日式公園，飯店位置很好安靜，大型購物中心也在旁邊

Séjour agréable Personnel à l’écoute et toujours souriant

Bien

Super Hôtel, très bien situé ! Le petit déjeuner est correct mais un peu cher par rapport à ce qu'il y a sur le buffet, service correct aussi. J'y reviendrai sans hésitation.

Good hotel, just not in the centre despite the name

Not the 4 star hotel I expected. Rooms are in need of upgrade and redecoration, somewhat bleak. Area around the hotel isn’t great, concrete jungle. Hotel served a purpose but wouldn’t I wouldn’t recommend.

Our room did not have a desk or chair; just a bed and a single couch. I guess they did not have them because the room was too small. I know that other rooms had desks and chairs. All the rooms were booked so we were out of luck to change rooms. When I asked for a small portable desk and chair so that we can do some work in the room (we had to do confidential online meetings) , we were told that this was not possible. While I was kindly discussing our options with one receptionist, another one came and acted all weird. She was rather rude. So I gave up discussing our options as it was no use. We ended up staying there, but it was not a good experience. On top of this, the restaurant was not at all accommodating for dietary restrictions. This is not surprising in France, as they don’t understand the concept of dietary restrictions in most places outside Paris, but I was expecting at least some effort. Nothing was offered. Breakfast was also rather poor. In the land of cheese, they had only one type that was not particularly good. We ended up skipping the breakfast even though we paid for it as part of the room cost. Perhaps others had better experience with this hotel, but we thought we made a mistake. We chose it because it was close to the convention center, but we should have stayed near the center of the city where all the action takes place. This location is rather far to the good restaurants, etc. Overall, we did not have a great experience.

Séjour correct sans problèmes. staff respectueux et professionnel

Staff were ALL very nice and accommodating. The hotel does need a concierge to assist visitors with questions about the area and with helping set up activities. Our room was overly warm even with the AC turn down to the coldest it would go. We had to ask for a fan. The bathroom sink stopper would not stay in the open position and the water did not drain well. Just washing your hands could cause an overflow.

attentive staff

Bien dans l’ensemble. Climatisation pas très au point

Friendly, helpful staff. Great breakfast with lots of choice. Pool was lovely. Nice complimentary extras in room.

Excellent petit séjour en famille. Tout le personnel est attentif et très agréable. Les lieux sont propres, un espace de jeux parfait. La localisation est idéalement proche d’un jardin japonais, dans un quartier au calme, bien fréquenté. La piscine est suffisante, avec des serviettes à disposition.

The service at fr9nt desk, dtaff was extremely kond.

Un bel hôtel de bon standing, les chambres sont vraiments sympa, la literie est nickel, le resto et le bar sont cool et la nourriture très bonne. Juste un gros problème avec les pigeons !!!! Sinon attention au stationnement c'est très compliqué dans la zone.

- A l'accueil à la réception par un homme plein d'attention et que je découvre ensuite être un extra. - Au petit-déjeuner, des serveurs et managers avec des mots, un regard, un sourire, une présence - Une femme de chambre charmante qui nous explique l'utilité du lève-lit que je découvre en espérant que ce soit bientôt installé dans tous les hôtels - Et la réception au moment du départ où Marceau apprécie tant notre retour positif que j'en fais un post sur linkedin

A fairly tired Novotel. Main bar and restaurant nicely done but dated rooms with tiny showers and No desk or usable chair to work on the room if required. Fitness suite basically an old bedroom with a bike in it not really 4* experience. Otherwise usual expected too amenities. Quiet location by the a park is a bonus although general exterior area feels a bit run down.