โรงแรม Kass Diamond Resort

The property needs new management! We stayed two nights in the cottage with 2 kids in October month. The property has many technical problems with water leakage, sound system, staff organization, heating system Etc. Despite of high prices, we made a reservation for 2 nights. However, they checked out us in the system the next day and our cards were not working. We parked our car near our cottage and couldn’t depart because of the impenetrable barrier and there was no security service in time. There are no English-speaking staff. We paid additionally for breakfast and asked to be ready at 10 AM sharp. However, we had to wait of services 15 and more minutes. While asking for an omelette they informed us that they do not have eggs. Really??? Due to public holidays management should consider such cases as product orders and waiting for high demand. Anyway, hope that such a new place will make all the needed measurements to make this place the best one.

The place is very nice with great potential however it is still under construction and is not suitable for accommodation at the moment.