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Personal ist leider oft so cool, dass es nichts für den Gast tun kann. Zimmer sehr in die Jahre gekommen

I especially want to highlight the care and dedication of the staff—one night after walking all over Berlin during a heatwave my daughter managed to lock herself out of our room and we were so exhausted we didn’t hear her knocking. The staff found her wandering in her pjs, gave her a popsicle to calm her down and got her back to our room safely, and we didn’t even know it had happened until the next morning. The hotel itself is beautiful, and in a lovely quiet area surrounded by beautiful green parks while still being in the heart of Berlin. We were there for a family vacation and being able to slip into the back door of the zoo was magical.

A beautiful boutique hotel Great service… super helpful staff Fantastic location Highly recommend

Havde et skønt døgn på Das Stue (Danmarks tidligere ambassade i Berlin) Vi blev opgraderet til et værelse med kæmpe balkon på 5 etage og fik prøvet deres pool, sauna og skønne morgenmads buffet. Kommer helt sikkert igen. Danke schön

Es war ein sehr angenehmer Aufenthalt. Dad Hotel hat eine gute Energie. Wir hatten Sicht auf den Zoo. Kommen gerne wieder

Great staff and service. Cool hotel. Would love to give 5 star review but a few points hinders that: Noisy a/c, shower overflow and fake “the swan” design chairs in room.

Skuffende oplevelse - hele vejen rundt.

Beautiful hotel with amazing food and a wonderful room

Topp

Unglaublich entspanntes u d ruhiges Hotel mit familiärer Atmosphäre, direkt am Tiergarten und recht zentral. Sehr freundliches Personal. Tolles Frühstück und sehr gutes Restaurant. Der Spa-Bereich und das Gym sind etwas klein.

Noble und inspirierende Atmosphäre und sehr freundliche Mitarbeitende.

This is an excellent hotel. The rooms, staff and amenities are all First Rate. And the view from our room overlooking the Zoo was unbelievable. Who wakes up with Kangaroos running around just outside their window? Our only caution is it is a bit remote, far from public transit and walking through the pitch black Tiergarten at night is not an option.

Breakfast is a standard buffet - nothing special. The property must have been beautiful years ago, but it is now in serious need of maintenance. The TV i. My room did not work and could not be fixed for 3 days. The heating can not keep up with cold weather and plug-in heaters had to be brought in, after two days of complaints. Luckily, the staff is simply superb, so that lessened the disappointment.

private entrance to the zoo, delicious breakfast, friendly staff

We spent our anniversary at Das Stue, and it was simply perfect. From the moment we arrived, we could feel how much care and attention the team puts into every detail. They surprised us with a beautiful gift that made our special day even more meaningful. Our room was stunning – elegantly designed, peaceful, and with an incredibly comfortable bed. We even had the sauna all to ourselves, which felt like a private little escape in the middle of Berlin. The drinks at the bar were excellent, the atmosphere both stylish and relaxed, and the staff was outstanding – genuinely warm, attentive, and incredibly friendly. Thank you to the entire team for making our stay so memorable. We’ll definitely be back!

Stay Oct 1-5 2025. Excellent from start to finish. The airline lost my bag at the airport but the staff at SO Berlin were so friendly and helpful. They did their best to take care of. We really enjoyed our stay there and would highly recommend this hotel if you are staying Berlin. Truly excellent.

Amazing staff !!

Wunderschönes Hotel, sehr zentral. Sehr freundliches Personal

Our stay ended on a good note, but there were several issues. -Room service menu published online is outdated; half of the food was inedible. The chicken breast was old and the grossest I’ve had in my life. My husband said it was from an “aged hen” like Soviet times. -TV’s were very old and the only way to play music. It didn’t work in 2 of the 3 rooms. No PPV options or movies. - The bathtub in the first room was broken and the worn hardwood needed a rug. - The hotel didn’t have a diffuser for the hairdryer (the less expensive Hyatt had one upon request). It took 24 hours for them to tell they didn’t have one. At a 5 star hotel, I would expect someone to get it. I would have been fine being charged for it. Every morning to went to the Dyson store to dry my hair. - Room #2 the AC was broken. -Room #3 was a beautiful suite. The drapes were broken but it was fine. -the showers were great and the bidets were lovely. - House keeping didn’t refill the soaps without being asked. - The beds were manageable but not comfortable. - All the rooms were large. - The gym is a joke with a bench press, stationary bike, and ropes. -Unless you’re booking a suite, I would recommend staying at a different hotel.

Great location next to the beautiful park. Hotel has contemporary design and filled with great photography . The breakfast has a lot of quality choices. We loved our stay.