Anemomilos Hotel & Apartments

ONE OF MY WORST HOTEL EXPERIENCES AND AFTER TRAVELLING TO OVER 40 COUNTRIES,I HAVE NEVER FELT THE NEED TO LEAVE A BAD REVIEW UNTIL NOW:I had a very disappointing experience at Anemomilos.I specifically paid for a bright white designer-style room with an indoor hot tube& distinctive design features, including a well design bed shown in the listing.However,upon arrival I was given a completely different room with darker and more basic interior lacking the design and features that influenced my choice and instead of an indoor hot tube it had an outdoor hot tub.The hotel’s response was to say that it was the same“room category,”but this does not reflect the reality of the experience.The room I received was clearly different.An indoor hot tub and an outdoor one r not equivalent,particularly in cold, windy, weather,where the outdoor facility becomes effectively unusable.As a result, a major feature I paid for could not be used at all and Idid not receive the room experience I had selected which significantly impacted my stay.When I raised the issue,I did not feel supported.I did not feel treated with the level of respect and professionalism expected.I also did not feel genuinely welcomed during my interaction with staff which added to the overall negative experience.Ispent several hrs trying to resolve the issue with Expedia,but was only met with automated responses with no outcome.the repetitive nature of these responses further added to the frustration.Overall disappointing

ONE OF MY WORST HOTEL EXPERIENCES AND I HAVE TRAVELLED TO OVER 40 COUNTRIES &NEVER FELT THE NEED TO LEAVE A BAD REVIEW UNTIL NOW.I had a very disappointing experience at Anemomilos hotel,Ispecifically booked an paid for a room with an indoor hot tub which was A KEY REASON for my booking, especially considering the weather condition,however upon arrival , my room was given to someone else and I was given a room with outdoorhottube instead, the hotel response was to say(in a very rude way )that it was the “SAME ROOM CATEGORY’’ but this does not reflect the category of the experience.An indoor hot tube and an outdoor hot tube are not equivalent particularly in cold windy& rainy weather where the outdoor facility becomes effectively unusable,as result a major feature I paid for could not be used at all which significantly impacted my stay.when I raised the issue at reception,I did not feel supported .The response was dismissive and I did not feel treated with the level of respect and professionalism expected.I also did not feel genuinely welcomed during my interaction with staff,which added to the overall negative experience .I tried to seek assistance through Expedia(spent several hours)but was only able to access automated support which did not lead to any resolution.The repetition of these automated replies further added to the frustration.Overall, this experience was EXTREMELY DISAPPOINTING and had a significant negative impact on what was meant to be a relaxing trip.

Nice and clean

Location

Clean room and staff are nice

We did not use the parking area.

Todo excelente en especial Lenna hizo que nuestra estancia se sintiera como en casa.

The hotel was perfect. Close to the busy part of Oia but just far enough away to be peaceful. The pool area is beautiful. The breakfasts were filling and delicious and if you choose to eat other meals at the restaurant, there is a 10% discount. We had a car and really appreciated the parking but if you don’ t the bus station is just across the street. Highly recommend. We will be back to stay again.

This is our second time here . This place is awesome . Super clean , near to Oia . Across a small supermarket . They also have a restaurant next door which is super convenient. Will always recommend!!!! It’s excellent !

We loved it! Absolutely perfect. Friendly staff, close to everything but slightly quieter than right in the centre, clean room etc

Delicious breakfast, great location across the street from a general market and island bus stop. Extremely clean although the bathroom was very small. Very basic room and small tv but we didn’t spend a lot of time in the room anyways. Great value for Oia— across from the Luxury Collection Mystique Hôtel.

From the start, the experience was frustrating. The hotel entrance is through a hidden driveway off a busy one-way main road, blocked by a bar that was closed. No one was available to open it. Each time I had to circle back, it took me about 25 minutes — and I had to do this three times. Finally, I had to ask someone nearby to find the receptionist and get her to come out to the street to open the bar so I could access the driveway and reach the back parking lot. Staffing was extremely limited — no one was there to help with luggage or offer basic assistance. The breakfast buffet was unappealing and poorly presented, and the staff that were present were neither welcoming nor service-oriented. Despite leaving a “Do Not Disturb” sign, housekeeping still entered my room. Overall, this stay was stressful and disappointing from beginning to end. I will not be returning and cannot recommend this hotel.

A lot of good things about our stay. Location, staff, pool area, comfortable bed, breakfast. I gave all these great rating. Overall gave a medium score for a tiny bathroom, small shower that always got water all over the floor, and very low desk and chair in the room. Staff was great

Excellent service. Staff very helpful Must stay !

The reception personale is very helpful. The hotel is located 10 min to the shoping area of Oia and restaurants. Note: a lot of restaurants are overpriced but you can find few that offer good food for a fair price. I wish hotel rooms had better sound proffing, I had to use noise canceling headphones to be able to sleepin in the morning at list till 8 am.

Très bel accueil bien expliqué L’hôtel est situé à l’entrée de oia 10 min de marche C’est très propre partout, la chambre donne sur le parking ou piscine il n’y a pas de vue L’emplacement est a discuter..c’est vrai qui il est au calme mais je n’ai pas trouvé oia dérangeante , le seul moment où c’est la folie est le coucher du soleil et donc quelque soit votre hôtel vous n’y échapperez pas, I faut y aller à 18h30 et réserver sa place à moins de prendre un hôtel avec vue sur la caldeira mais c’est plus cher Il y a un restaurant dans l’hôtel, très joli, le service y est irréprochable et les plats sont délicieux Bon rapport qualité prix pour profiter de la proximité de oia des dômes des transports des boutiques resto sans casser votre budget

Equipe de atendimento excepcional. Orientações certeiras sobre melhores passeios e vistas.

This is only room you should stay in Oie . Nothing beats the service and views and location

Very well maintained and assist is your vacation plans

Nice hotel and nice room with seaview. Close to the town center but far enhough away to be relative carm. Good breakfast.