Brown Acropol, a member of Brown Hotels

Hotel in good location, decor is questionable and restaurant over priced. Good views from rooftop restaurant and bar

We thought we had found a nice hotel, but were badly surprised. The pictures from the website looked promising, but the room (1) was a bit worn down and the toilet door was broken and hanging only in one of three hinges. We told the reception and got another room (2). In this room the toilet door was moisture damaged, and we wondered what “newly renovated”, meant. After a noisy night, hearing “Ding, car A”, “Ding, car B”, we asked for a room away from the elevator. This time we got a nice room (3), which even looked renovated, so far so good. But…..The next morning the bed was full of tiny bed bugs, crawling all over the sheets. We told the reception and they promised to take care of it. When we came back late afternoon, nothing had been done, but changed sheets. Bugs everywhere, it was horrible! A cleaning lady became very upset, when she saw the beetles and started calling and texting. We were told to leave everything and go to a new room (4). “Don’t worry, it happens all the time” said the hotel porter “Welcome to Greece”. We got an apology from the reception and an offer for a free dinner. Next day, the Hotel Manager tried to belittle the bugs and even had the audacity to insinuate that we had brought the bugs with us on the plane! She just forgot the fact, that we had already stayed in two other rooms, with no bugs, so this was needless and pathetic and only showed lack of responsibility. Nonetheless, all our clothes were sent to cleaning at the expense of the hotel.

Rey clean and comfortable. Front desk staff were very friendly and helpful

Location is excellent. Right by a metro station (perfect for getting to and from the airport) and walking distance to many sites such as the Monastiraki, the Acropolis, Syntagma Square and many, many more. Amenities are very good and include a gym, rooftop (Acropolis-view) diningnand free WiFi. The only negative mark I'd give the Brown Acropol are towards its staff. They come across snooty and only do the bare minimum when it comes to customer service. Their bellboy was rude. I stayed there a week for business and didn't see a single one of them smile during my entire stay. However, their cleaning staff were helpful and friendly. Probably would not stay at the Brown Acropol again as there were several other options in the area.

Lots of people walking outside but there were two guards at the hotel entrance. Elevator is a bit challenging. About 15 minute walk from Monastiraki

Excellent welcome, great rooftop bar/ restaurant. Spa on roof. Great choice at breakfast

horrible

Godt hotel, medium service. Flot design og gode værelser, fint sted i byen og god pris. Personale ikke i top, der var en del mangler. Vil gerne bo der igen.

Όλα πολύ καλά, επαρκές Σπα καλά εξοπλισμένο γυμναστήριο. Η αίθουσα πρωινού δεν έχει θέρμανση το μόνο μείον που βρήκα.

Central location interesting decor, wide choice at breakfast, very nice cleaning staff, quiet room for a good nights sleep

I really enjoyed my stay at your hotel. The rooms are nice , the decorations are very unique and original, the staff is very welcoming and the housekeeping staff is superb ‼️ Anna the Houskeeper is such a wonderful and accommodating person. She made my stay experience very special. Please give her my best regards and a huge hug 🥰

Lovely staff, great amenities. Very central and a metro stop a minute away.

good

C’est un bon hôtel, bien placé dans le centre, juste à côté d’une station de métro. Les lits sont confortables et la déco soignée En revanche, je suis un peu déçu par le côté pratique des chambres (du moins de la mienne). En effet, un petit bac de douche (pas grave), doté d’une paroi de 50cm. Bref, on en met nécessairement partout ! Petit déjeuner pas à la hauteur. Les viennoiseries sont dures et sèches. A peine mangeables. Dommage, car le petit-déjeuner en rooftop aurait pu être sympa, car la vue est vraiment bien. De plus, les jacuzzi exhibés juste à côté du restaurant, ça m’a semblé surréaliste

The area around is terrible as is the breakfast.

Sengen var svært nedligget og vondt å ligge i. Var nærmest umulig å få sove de fire nettene jeg var der fordi det bråket så fra gangen og de andre rommene selv med ørepropper i ørene. De ansatte i resepsjonen ønsket ikke kikke opp eller hilse når man gikk forbi, men de var behjelpelig når man spurte om hjelp.

This hotel need a "refresh". It´s very old. They charged me twice!! one via hoteles.com and another one when I arrived. Still claiming!!!

Lovely place with cool design. Hopefully the dinner menu could expand!

Urban property. Lovely bar/restaurant upstairs.

The hotel smelled like mildew. The sink was clogged and the lights went out in our bathroom for 30 minutes.