เดอะ พัตแมน

Always the same most excellent welcome and service from the wonderful and friendly staff

good hotel, big room and confortable, well location and nice staff in the lobby

Absolutely perfect stay from the courteous staff to excellent condition of the room

Was very good hotel very very clean

The hotel was recently renovated, very clean, and the staff was exceptionally friendly. I stayed in a two-bedroom suite, which was spacious, over 1200 square feet in a top full floor, and has good views of the harbor, and city. The price was excellent for the value provided. Overall, I had a wonderful stay and would rate my experience five stars.

Great area to stay, the staff were fabulous and the place super comfortable.

Staff were incredibly friendly from start to finish and were always there to offer a helping hand when we were struggling with bags/pushchairs. We felt very welcome for our entire stay and would definitely come back here again.

Clean modern flat in convenient location only 12 mins walk to Central and 15-20mns walk to Star Ferry. Good selection of restaurants around, nexdoor supermarket. Allergy free premises, AC and ventilation working well, excellent service with friendly staff always ready to help.

The service was great Exceed all the expectation Very convenient to everything

以優惠的價錢入住這間酒店，但我很遲才去checkin，幫我upgrade了較高的樓層，好很多，因為對面是有民居的，有很多按鈕可以調教窗簾和燈光。 廚房杯子餐具和鍋具也齊全，有即熱水機，進房間已經有很涼爽的冷氣，雪櫃也很大，飯枱有頂燈有家的感覺。 廁所也很美空間很足夠，浴缸側邊有椅子放毛巾，洗頭水淋浴露也很好。 幸好我帶了1.5米的充電線，因為床附近沒有充電的位置，三邊下床的感覺十分好。 隔音和遮光十分好，當晚打雷和閃電也不算十分響亮。 上環出口過來也十分方便，但其實中環也可以，街上不算吵鬧，當天是中秋節，酒店很有心思準備了燈籠和水晶梨和月餅，我很喜歡！ 職員十分體貼和有禮，是前台短髮小姐幫我辦理入住手續，我忘記名字，令我印象十分深刻，職員們給我感覺很舒服和得到關心。 分享不到照片

Most enjoyable stay

Always excellent.

Good stay with excellent restaurants surrounding the area. A minor gripe about some stained linens but they were swift to change it.

I arrived at the hotel earlier than the check-in time so I was fine to wait. But they told me it will be ready in 30 minutes and that I can wait at their lounge next door. They said they will come get me when the room is ready. I waited for 1.5 hours without ANY update from them. I had to carry my luggage and go back to the reception to ask what's happening and found out they were still not ready. It was way past the check-in time. They should've at least given me an update after 30 min if they are not going to be ready so I don't have to just sit there and wait wondering when it's going to be ready. Floor and the coffee table was so dusty. I had 1 y.o baby with me so I had to clean the floor myself. I used the washing machine and found many brown stains on my clothes which I could not remove. It clearly needs a maintenance. WIFI wasn't working - I checked and saw the LAN cable was broken. I told the reception about the washing machine and the WIFI next morning but they never got back to me about it so I don't know what they did. I stayed in W Hong Kong before I moved to this hotel because I needed a kitchen and washing machine. Compared to 5 star to this 4 star seemed like a significant gap. If I knew what to expect, I don't mind staying here again since it's quite convenient but you really need to keep your expectation low.

The roms are huge and nice to have kitchen/dining. The room was very clean and great views.

值得一住！會推薦給親友

Quiet and comfortable. Some of the items in the room seemed a bit dated or older (scuffs here and there or doors that closed a bit crooked on cabinets, this might just be more of a common thing in Asia versus the US) but the hotel was clean and safe. Staff were friendly and helpful.

房間質素很高

Cozy and spacious with TB having netflix and youtube. Cooking and dining with the city view is such a vibe.

Fantastic place to stay with comfortable space with convenience, such wonderful crew. The location is so good too and everything inside the room was so pleasant - bathtub, bedding, spacious kitchen, and nice view. Highly recommend it!!