อานันด์ คาซิ ไบ เดอะ แกงเจส, ริชิเคช – ไอเอชซีแอล เซเลคชั่นส์

We booked family grand room. However, we were given a room that was completely different from the photos of the room that is in description. While the room could fit 3 adults and was as big, the decor of the room resembled the rooms with earthly decor. This was initially disappointing. The room as per photos were all booked out. The management went above and beyond in service to make up for this change and after 3 nights we were given the room that is shown in photos. Having compared both rooms, we found the original room (earthly decor) was more practical with small kids as this room was completely flat and did not have any stairs. the rooms that are shown in photos has stairs. Also the original room (with earthly decor) had TV facing the bed which kids and us much referred. I would highly advise that whoever gets this earthly decor room as family grand room and while this may not be what you expected, this room may be better for what you need as a family.

It was a superlative stay with the people running it and working in it going above and beyond to make sure you are content and well looked after. Sourabh and Vijay in Front office were exceptional and most helpful. As was the lady whose name I did not catch. They looked after you like family. Only constructive feedback I can offer is that the hotel adds more items to the menu — especially Room Service. In a hotel where guests are captive to the restaurants offerings it makes sense to extend the menus and offer a more extensive selection of favorites. It helps guests to plan longer stays for the future as food is always an important component of any trip. This was an issue for me on this one as I very quickly ran out of things I wanted to order in room. Even a normal club sandwich and grilled sandwich which every hotel has in its RS menu was missing. Thanks!

Had a wonderful stay at the hotel—it’s beautiful, peaceful. I enjoyed the nightly Aarti and high tea. I got an amazing spa treatment with Manashe. If you go to the spa you must see her; she is incredible. The food was delicious. I love my morning masala omelette. Rahul the housekeeping manager left many pleasant surprises-like a foot soak. The room was wonderful. I did the stargazing as well which was very nice. Overall, really enjoyed my stay at this historic property. I also loved how Vashishta Gufa is close by, I visited twice. Very powerful place.