Hotel Airport Express

After I booked the hotel I received an email with check in instructons and a phone number. I was arriving at 1am so I wanted to verify it wasn’t a problem. I was informed it was a home stay and to call him when we arrived at the airport and that the time was fine. I called him and had a friend from India that was with us call on his phone. NO ANSWER AFTER MULTIPLE CALLS. After a long flight I arrive to no hotel at 1 am. I have to have a taxi driver take us to a airport hotel that was open. And I was billed for the hotel!!!