Taj Mahal Tower, Mumbai

Great stay

This is by far the best hotel I have ever stayed at. And I have stayed at a lot of fancy hotels. The room was spotless and services twice a day, the staff were impeccable, the pool - glorious! And the attention to detail blew my mind. I got balloons and cake for my birthday which was VERY unexpected! But the view from my room - stunning! Thank you for such an enjoyable stay Taj ❤️

Alles war wunderbar – bis auf einen Mitarbeiter an der Rezeption. Er erklärte mir, dass die Happy-Hour-Cocktails zwischen 18:00 und 20:00 Uhr eher für Gäste der Suiten gedacht seien. Da ich mit meinem Rucksack unterwegs war, gerade durch sieben Länder gereist und aus Goa angekommen bin, hatte ich den Eindruck, dass ich mit 24 Jahren und meiner legeren Kleidung nicht in das Bild passte. Schade, denn ansonsten war der Aufenthalt hervorragend. Never judge a book by its cover.

Det er DET hotellet du skal bo på i Mumbai.

The best hotel in mumbai...

Excellent room, food. Staff were all outstanding.

Comfortable stay and good staff.

Location , excellent, staff were at your beck and call, every time . Special mention and thanks goes to Elesh . Best breakfast ever. Cannot be compared with any other brand . The only place to stay in Mumbai

I really like liked many of the stuff at the hotel except the management who couldn't keep anything in place or keep their word.\n Started out with a very bad welcome. Never got a welcome or even the water. When I came into the hotel told the person at reception. I haven't had a water in 8 hours. He said he will bring it to the room, waited for 15 minutes end up going out for a juice.Every customer got a coine on the way out when they left the hotel checked out even there.I didn't get anything even I used glass water bottle side of my bed that I woke up.Wanted to take a drink , found out the water bottle was already used knock the best experience for being a faster.I've stayed at the taj lends and jw marriott you cantally see the difference when you stay there 😊

Clea room , staff was very helpful , breakfast was great too.

Friendly staff. Room curtain works were sloppy.

Incheck duurde vreselijk lang en onnodig, geen discretie ook. Op de kamer rook het erg naar schimmel, vond lange zwarte haren overal en tapijt was extreem smerig onder het bed. Had een upgrade genomen van de hotel side voor seaview, maar sloeg nergens op want je zag niets. Ontbijt was goed

Excellent service and very attentive staff. The location was very good.

The property is gorgeous, the staff goes out of their way to help us and I was shocked that we were given a 20% discount on all of our food orders.

Top notch service

As a family, we are Taj fans, as a result we have stayed at many Taj properties and have always returned more than happy, the Taj hospitality had at each time lived up to its promise. The brand and what it stands for always redeemed and pleasantly exceeded. However, the Taj Mahal Towers was a severe disappointment. We were initially given a room on the "smoking floor" despite requesting otherwise on the promise that we shall not encounter any foul smells. However, that wasn't the case and on our requiest to be moved to a non-smoking room we were moved, but precious time was lost. That said, it is apprent that the Taj Mahal Towers isn't luxury: the rooms and it's bathrooms small, fit outs, not luxurious but quite ordinary. The corridors very compact, the breakfast restaurant cramped, the lobby very busy. One felt that one was on a public concourse, the guests and the staff felt distant and alien to each other. The entrance porch again very busy and noisy, the valet takes forever to get your car. And while you wait on the landing of the steps no fans to ease the uncomfortable wait from the sweltering Arabian Sea humidity and heat. The TAJ management definitely needs to ponder on how they can make this property exude luxury, calm, and a personal touch. Hope my favorite brand can work its magic.

5 Star Experience…

Amazing staff

Amazing stay!!

Amazing hotel accommodations, traveled with my family and the location was perfect!