The Grand Ambassador

Lovely hotel. Great service. Always very prompt when requesting help. Would definitely recommend.

Clean hotel and room, friendly staff and reasonably priced. Close to the train station and stores.

We had a nice stay, the hotel was nice and clean, room was clean but could have been cleaner, such as bedside lights, they were covered in dust. The bathroom was nice and clean and would advise to change the mat in the shower as it was quite rusty and filthy but other than that it was clean. We just moved the mat out the way. I was sceptical to use shower, as the initial room, the pressure was very low so we had our room changed. In the second room, the shower was much better and water was nice and hot. But overall we were happy with our stay, especially for a hotel in the midst of phagwara which was very convenient. It can be a bit loud when there's a party downstairs but we were so tired we had no problems getting to sleep, beds were very comfortable. The best part was the staff who were very friendly, attentive and very helpful. They were available 24/7 for whatever we needed so big thank you to the staff. Thank you for a lovely stay.

Very clean and near shopping

GOOD

Generally the staff were friendly and polite. The room layout was a disappointment for an executive room. The fridge in the room was missing, only an empty fridge cupboard. the full length mirror was covered by one of the two chairs, the other chair was in the alley infront of the bathroom door, and infront of the window. The suitcases area and the clothes/safe cupboard was in the corner with no light in the area, making it difficult to find things especially at night.

Stayed here a few days. Good hotel, friendly staff, nice restaurant and Bar. Only negative is the water pressure in the shower and taps was very low.

This hotel hosts parties and there is no consideration for other guests. There is no sound proofing in rooms and parties were EXTREMELY loud. We did not sleep and when we complained, nothing was done. Would not recommend.

The property is in good location, with easy access to the city and highway

The stay at was marvelous with food experience from food , room and environment..

manager was rude with people and not good guidance from worker

Quick and courteous staff! Beautiful room! Loved it

Excellent staff service. Friendly, helpful. Good situ, easy to get to and from. Very safe even in the evening.

Stayed at the hotel 2 weeks, it was very clean staff were very friendly and helpful, my stay was was very comfortable and would definitely stay here again.

All is excellent

Close to the the train station which was very convenient. Took less than 10 minutes by foot. The only thing there aren't any good shops near the hotel. I recommend this hotel.

The staff at the hotel were all very attentive and did everything to wnsure our stay was comfortable and enjoyable. We would stay again next time we are in India.

I had a wonderful experience with the breakfast chef, the Restaurant manager Mr. Romit, and the front office team member Mr. Rajat at the hotel. The chef's cooking skills were impressive, making the breakfast absolutely delicious. Mr. Katwal's management ensured a smooth and enjoyable dining experience. Additionally, Mr. Rajat and the front office team were welcoming and helpful, making my stay even better. The combined efforts of these individuals contributed to a fantastic stay, and I'm grateful for their contributions to my positive experience at the hotel.

I truly appreciated my stay at your hotel. The staff's exceptional cooperation made a positive impression on me. The delicious food and impeccably clean room added to the overall experience, and I found the housekeeping staff to be attentive and efficient. The front office team's professionalism and friendliness were also noteworthy. It's evident that your team is committed to ensuring guests have a comfortable and enjoyable stay. Thank you for providing such a welcoming and well-rounded experience. Looking forward to visiting again soon!

Smiling and helpful front office. Delecious food servings restaurant, Excellent house keeping. (some lags in room service ,hope they can improve). Overall a comfortable and peaceful experience. Thank You.