Montigo Resort Nongsa

Good resort, limited dining options. Room service extremely poor. To get drinking water glasses takes 1 hour. Eminently provided in Room inadequate. No slippers, glasses plates etc. the so hipped free fridge option doesn’t hold any standard drink. All local drinks. The duty Manager Me. Yurri is very helpful and gives a lot of respect

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Na

Awesome , wanna come again

Nice and relaxing escape

Tranquility, the view, and the hospitality and service of the staff in the resort. Quite far from city centre, but expensive food (though the food in Pantai is good & worth the money paid) and a lot of mosquitoes and lizards in the property. The state and condition of the furnishing and villa could have been maintained better, but otherwise had a memorable stay in the property.

Absolutely love this resort. I’m definitely coming back. Special mention to Andry. His service has wowed me. His dedication to providing good experience during our entire stay was impeccable. It was a unanimous agreement from everyone in the family that he made a difference to our stay in Batam. The property may be a bit aged but they are making efforts to upgrade the property progressively. The spa was world class. I am a seasoned traveler and the spa here was one of the top. This was my kids’ first time and I have to say I have spoiled them starting them with one of the best spa experience. Simply beautiful. A very memorable trip for my family. Returning to Batam after over 20 years, I was spoiled. Tried three resorts in Batam and this one wins hands down. Next time, I want to try the in-villa bbq. Sean and Michelle

Nice room sea view facing, but quite basic with amenities for this much spoken of resort. Complimentary mini bar was just 2 cans of soft drinks. Breakfast was good with lots of choices. Dinner at the Japanese restaurant Hinotori was very good!

I enjoyed my stay in Montigo Resort, everything is good just that the resort abit run down. Customer service is amazing

Great location, super relaxing. Staff are simply amazing - they cannot do enough for you. Breakfast and other dining options very good too. My mum has limited mobility and the staff were super considerate, provided a villa without steps and made sure a buggy was available when ver we needed it. Will definitely return!

Pool for the room. Safe and quiet

It is a beautiful resort and has plenty activities within. We stayed 2 nights and really enjoyed ourselves. The food was awesome. The villa rooms (with the private pool) are so cosy and chilled out. Everything from checkin to checkout was simply perfect. Liked the politeness of the staff, always willing to help (god bless them all, for staying motivated as they are) !! Thank you so much for pampering us !! We certainly look forward to coming back !!

Overall is ok ! Only the restaurants and sea sports are over priced

Amazing resort. All rooms have its own pool which is cool! Staff are all so professional and friendly. The buggy service that transfer us from one point to another is always prompt.

It's my 2nd visits. Fantastic friendly service team never failed me. Location is great as it's only 10mins from the ferry terminals. - Rooms need maintenance; it's cosy & spacious though.

Fabulous villa! Fantastic food in all the restaurants and the team was incredible!

Good location, rest n relax

Needs painting

Pros: - Free transport (shuttle bus/van) from the resort to Nongsa Pura ferry terminal and vice versa - can book the transport via email/WhatsApp prior to arrival/departure - Large villa with 3 en-suite bedrooms, living room (with dining table and refrigerator), outdoor barbeque area and private pool (with cabana (not sheltered)) - Comfortable beds and pillows in the bedrooms - Good water pressure in the bathrooms - Water dispenser included in the living room - Good variety of activities available in the resort - Decent food choices at the buffet breakfast venue Cons: - Very poorly maintained villa. Cleanliness standard was probably equivalent to that of a 2-star resort - all three toilets in the 3-bedroom villa had a strong sewage smell, master bedroom and pool area had two cockroaches, pool water was dirty - Air-conditioner was leaking in one of the bedrooms and could not be fixed by the technicians - Lots of mosquitos in the villa complex - Slow service - booked a barbeque in the villa (for DIY cooking) and the food was only delivered about 1 hour after the initial booking time - Kitchenette area only has a sink and utensils, and does not include a stove - Beach club in the resort is under renovation - Resort is located at a more secluded area in Batam and it takes about 35-45 minutes to get to the Batam city centre via taxi/private hire cars

The staff are incredibly accommodating and it is an easy trip from Singapore via ferry. Parts of the property were nice but the main pool and beach area were under construction. I’d say the photos might be a bit outdated or we just happened to come before the property was spruced up for high season. Overall it could use some love. Private pool was a huge asset, as was included breakfast.