โรงแรมแกรนด์ ดิโน

Excellent Waterfront Hotel with very good facilities. Since it was early Spring some facilities were not available the indoor pool was very nice. The staff was friendly and helpful. The hotel is also close to train station and ferry etc thereby enabling comfortable commute. The Last Hall restaurant was very good in terms of food and service and so was the Bar / Lounge near the lobby. Overall great property, great location and great staff.

Clean rooms, friendly staff and great views. Our Lakeview room was on the small side but perfectly usable.

Stayed in junior suite with lake view - spacious room with magnificent view. Room decor was tired and needs refreshing and modernising. Breakfast was not good - went 40 minutes before end of service and food was depleted, no tables set, and staff already packing away. Better food in local restaurants.

Skøn oplevelse på hotel Dino. Regnen silede ned og vi kunne derfor ikke bruge udendørsfaciliteterne. Men poolen indenfor var i særklasse. Morgenmaden var rigtig god. Værelserne smukke og rene.

Beautiful facility with amazing views from the balcony of Lago Maggiore and the mountains beyond. Convenient to the ferry stop and local restaurants. The breakfast buffet is one of the best I have ever seen, quite luxurious.

Me and my girlfriend spent the weekend in this hotel. Worth mentioning, this is a conference hotel and probably works best for bigger groups. Not a bad place for a romantic weekend but as an example the breakfast is served in a giant ballroom and not so intimate. The location with a private beach is perfect and in early September it was almost empty! Service was flawless and we even had an upgrade to a slightly bigger Junior suite with a fantastic lake view. However, here comes the criticism. There was a huge garden party taking place on Saturday which was probably the main reason for "moving" us. It would have been appropriate to get that information when checking in. Even though we were staying at the other side of the hotel we could hear the bass until the party stopped at 2am and my girlfriend didn't get a proper sleep. This was the only negative thing and when we mentioned this at the check out we got a very strange reaction. The lady at the front desk told us there were signs informing about the conferences and this should be enough for us to understand it could be noisy!? Then she made the weirdest move, instead of dealing with the complaint in a professional way she crumpled the bill in from of us and said she would deduct the 5% voluntary service fee. This was not my intention, I would gladly pay more to the professional room-service and staff in the bars and restaurants.

Great

Beautiful hotel and location

Hôtel exceptionnel à tous points de vue.

This is a beautiful hotel with classic room decoration and stunning views of Lago Maggiore. Truly a visual gem with great service and recreation for any traveler.

Vi ankom og fik at vide at vi skulle betale ca 20 Euro/person for morgenmad per dag - trods det at det stod i jeres beskrivelse af vores bookning. Samtidig var den ældre receptionist sur. Så vi valgte at spise vores morgenmad på en café i stedet. Men selve hotellet var rigtig godt

Sehr schönes luxuriöses Hotel! Personal sehr zuvorkommend und hilfsbereit. Üppiges Frühstücksbuffet! Indoor-Outdoorpool super. Am Strand sehr schön mit Liegen, Sonnenschirmen und Badetüchern. Einziges Manko man muss über Treppe und sehr große Steine in den See.

Staff are over and above on every detail - music at night was fantastic and the food was amazing! Thank you Grand Dino!!!

Ho dato 5 stelle perchè la struttura è piacevole, accogliente, con cura dei dettagli (bravo l'architetto e l'interior designer), con composizioni floreali accattivanti, e finiture di qualitatà e precisione. Rinfrescata nel 2023 non ha l'aria da "antichi fasti". Alcune cose però non vanno bene. 1. Al momento del conto, senza chiederlo preventivamente, è stata stampata la ricevuta applicando un supplemento del 5% rispetto al prezzo omnicomprensivo indicato su Hotels.com, a titolo di "servizi alberghieri". In realtà credo fosse la mancia. Siamo in Italia e la mancia dovrebbe essere una libera scelta del cliente e non inserita di default nella ricevuta. Di pessimo gusto chiedermi ex post (senza specificare che si trattava di mancia) se io fossi stato d'accordo. La ricevuta ormai era stampata e mi ha messo in grosso imbarazzo, quindi sul momento non ho compreso quella richiesta e ho lasciato stare. Per me non è accettabile mettere i clienti in condizioni di imbarazzo. 2. Gli asciugamani non sono stati cambiati: ok l'ecologia, ma andrebbe scritto come fanno tanti hotel "se li lasci per terra li cambiamo". Non essendo scritto nulla davo per scontato venissero cambiati e così non è stato. 3. Piscina molto affollata, con tanti bambini rumorosi. 4. Parcheggio a 20 euro al giorno ma anche a 1,5 euro all'ora: se sposti la macchina più volte al giorno arrivi a pagare più di 20 euro nella giornata, come fosse un paecheggio pubblico: non mi pare corretto, una speculazione davvero ridicola.

Superbe nous avons utiliser le lac et pas la piscine trop de monde, le bar est agréable le petit déjeuner est superbe et c’est un grand hôtel avec de belle chambre avec vue sur le lac dans notre cas Restaurant autour et départ bateau à 200 mètres donc très bien situé

Aardig personeel , prima hotel

Traumhafter Blick auf den See und mit eigenem Strand

Hier eine schöne, flüssige Version auf Deutsch: ⸻ Ein wunderschöner Aufenthalt im Grand Hotel Dino am Lago Maggiore! Ein traumhafter Privatstrand, sehr freundliches Personal, ausgezeichnetes Essen und Service. Trotz vieler Gäste und eines voll belegten Hotels war das Team stets hilfsbereit und zuvorkommend. Auch Haustiere sind willkommen. Wir kommen gerne mit dem Rest unserer Familie wieder!

Lovely comfortable hotel. Beware of added 5% service charge to bill on check out. We were disappointed that most of the sun loungers with shade were reserved permanently for people staying in suites. This was not made clear. Parking spaces are very tight in the underground car park. The music from the fountain disturbs rooms at the front. Overall a lovely stay but over priced.

Top Hotel, sehr zu empfehlen.