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Good size rooms and balcony overlooking Lake Como

Breakfast was excellent, room was clean, location is excellent with large balcony and lake views are amazing, the reception was very pleasant and helpful provided a lot of information. I would have given 5 star rating except for I requested kettle for hot water and the bartender expected me to bring the cups and pot back downstairs, never have I experienced this even in a 2 star hotel.

Le personnel de la cuisine au deuxième est exemplaire et a la réception egalement

subpar

Excellent cleaning standards. Couldn't work the room heating, had to ask for extra blanket. Excellent breakfast service.

Kinderfreundlich, große Zimmer mit Balkon und Seeblick.

Very pleasant stay , staff , facilities and location all amazing

Hotel frente al embarcadero de Tremezzo, tiene opciones de restaurantes y bar muy buena atención

Gente muy amable zona tranquila y cerca de lugares muy bonitos y pintorescos como Villa Balbianelo

We overall enjoyed our stay at the hotel. Incidentally, they overbooked and we were upgraded to their most senior suite, so that was a very pleasant surprise. The hotel is old and perhaps a little bit dated, but clean and super conveniently located right across the street from the ferry terminal. There’s a bar downstairs that seemed to have a live performer every night, so that was a nice touch, however, we ended up not staying long because the drinks were pretty overpriced. I think we would stay in this hotel again solely based on the location, but might choose other options nearby if they were more affordable and have more amenities to offer.

View is perfect most of rooms have balcony looking over to Bellagio and Varena, restaurant has view looking onto lake with picturesque mountains. Restaurant staff were fantastic, very warm and friendly. Would recommend to all. Lastly, bus stops and easy access to ferry right outside hotel. Will be back!!

The cafe bar area was wonderful in the evenings. The morning buffet was awesome and unexpected for Italy. Great little villages nearby and convenient.

Overall great location! & staff was amazing, one thing that we wished was the room being a little bigger and more spacious and a more comfortable bed but overall area was nice and easy to arrive to, ferry is a cross the street and staff was able to support on taxi needed.

The location of this property is truly beautiful, with lovely views of the lake. The room itself was spacious, which was a definite plus with a very nice balcony overlooking the lake, and the ferry stop was conveniently close by. We also appreciated being within walking distance to Villa Carlotta and just a short bus ride from Villa Balbianello. There were four decent dining options nearby, and breakfast was nicely presented on a terrace overlooking the lake (though at an extra €20 per person). Great area on Tremezzo, very accessible to Bellagio, Verenna, Menagio and Luca. That said, there were some disappointments. The bathroom felt dated, and the bathtub design was unsafe for any adult, with a steep slanted base and nowhere secure to place your feet. When we raised this with management, the concern was brushed off as “not being marketed as accessible.” In reality, it was not an accessibility matter but a safety issue. Considering I was 7.5 months pregnant, it would have been thoughtful to offer a room with a flat shower instead. The breakfast, while beautifully set up, was just average in quality and lacked variety. Finally, there was no onsite parking available, despite the website advertising garage parking for €20 per night, although we were able to park on the street about 500m away without issue. At €280 per night, the overall value felt overpriced.

Views are incredible. Property could use some upgrades and staff friendliness at the front desk was lacking.

The stay was great and the location. The bed itself was fine, but the pillows were uncomfortable. The shower was not good as the folding doors did not keep the water in the tub area making the floor wet and unsafe. Very nice hotel and clean with ferry very close.

Great view! Great location to everything. Nice bar and food options. Rooms where small. AC didn’t work. Sink faucet was loose.

The location of the property is beautiful and the views from our balcony were stunning. We needed transportation a couple of times and we felt like we were met with a little of pushback from the staff. The showers were also very inconsistent with the temperature of the water and made a hard time to relax.

From our room terrace we had an enchanting view over the lake

Hôtel très bien situé, face au lac et à proximité des embarcadères mais difficultés pour le stationnement gratuit plutôt éloigné, et les menus proposés par l'hôtel sont déconseillés.