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Soggiorno perfetto, servizi eccellenti

Room was clean and staff helpful and friendly. The air-condition barely worked so our room was warm and muggy.

I stayed at Hotel Conca Park in October with two friends for a special retirement celebration. We reserved three rooms, including a suite with a private hot tub. That feature was the reason we paid extra—yet it never worked. We reported the issue the first night, the second night (when a staff member attempted to fix it), and again each day after, except once due to weather. Repeated promises were made by front desk staff, including a call (on speakerphone) assuring us the room and extras would be refunded. The next morning, we confirmed this again at checkout with two staff members, and were told the charge on my card would be reversed. Multiple people in our group heard these conversations. Instead, days later I received an email from the hotel’s owner claiming no such promise was made and implying we were lying. That was deeply offensive and unprofessional. I stand by our experience and have several witnesses. The other rooms were disappointing—especially the "family" room, which was small, uncomfortable, and dated. For the price we paid across all three rooms, the service and integrity fell far short of expectations. I would not stay here again and will be filing a formal dispute with American Express.

Very clean, close to the town. Complementary breakfast

The property was beautiful and filled with amenities. Located within walking distance of shopping, the station, and the water. The room was clean except for one towel. Staff replaced the towel quickly.

Lovely hotel in quiet part of town, lovely staff, great breakfast buffet, nice large pool on the main floor. Within walking distance to the town. Lots of nearby restaurants.

One of the most beautiful hotels I’ve ever stayed in! Do yourself a favor and get a room with a balcony, the view is incredible. The include breakfast buffet has everything (even for picky American eaters like my spouse) and it’s around the corner from the main shopping street in sorrento with all the stores and restaurants. I will definitely be back!

Todo bien. Personal atento y servicial.

Overall, I would rate Hotel Conca park a solid 4.0. It’s a lovely hotel, ideally located within walking to the heart of Sorrento. The staff was excellent and very helpful with restaurant recommendations, calling a taxi, scheduling tours to Positano and Amalfi. The entry way is an art gallery of amazing modern art which I admired daily on our walks in/out of the hotel. If walking 400m frequently is not your jam, there is a golf cart to take you to/fro the reception area and the hotel itself. Our room was beautiful! Highly recommend room #143 with 2 balconies overlooking the pool and garden, beautiful view of the Mediterranean in the distance and direct access to the lemon garden, pool and restaurant. It’s in the original villa and are two rooms combined into a guest suite. Generously sized bedroom and living room with a dining table that could accommodate 6 easily. The armoires and fireplace were a beautiful touch. Only negatives were the food and housekeeping. Breakfasted is served buffet style and I enjoyed my omelettes and the daily vegetable selections. My husband and daughter grew tired of the same breakfast buffet options which leaned more continental with heavily meat, cheese and pastry selections. The dinner options were not appealing to us given the amazing food we had nearby. Housekeeping didn’t clean our room when requested so we had dirty towels, unmade beds foe 2 days. Overall, I would still recommend this hotel as a wonderful resort to make your home base.

Lovely hotel, friendly staff and a great location to walk into the centre of Sorrento

Great location and relaxing pool. It’s nice to get the service poolside

Amazing hotel ! Best highlight of our south Italy trip , hotel itself like an Art pieces , nice swimming pool , lounge and staff very helpful and friendly . We stayed in sea view balcony room , the view from hotel is stunning , overlook the ocean and mountain. Location very convenient, walkable to Main Street and port . 10/ 10 experience ! Would totally recommend people want to stay in sorrroto !

great place to stay would definitely go back

Great property

Nice hotel in convenient location.

The hotel is located close to the centre for restaurants and bars, including access to the harbour. Rooms were clean although basic, no irons in rooms or coffee even though kettle present. Breakfast was reasonable and dinner was priced comparable to local restaurants.

This hotel is very beautiful. At check-in I got dissapointed because I rederved a room with balcony and a view, but got a family room in the bavk of the hotel looking at a huge mountain that blocked our windows and balcony.... with nothing to see. I requested a change of room since we were only there for one night, and request was declined. Besides that, the room and hotel was amazing, clean and well located.

Loved the property, the food was great as well as the employees. Would recommend

Incredible hotel with fabulous staff! Just a short walk from everything we needed.

Excellent, kind, courteous and knowledgeable staff. Very clean. Spectacular views. Outstanding service. Easy walk to everywhere.