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El personal muy atento. Cómodo y bien ubicado.

I would happily give Urbani Hotel 5 stars for the hotel itself. The location is excellent, the rooms are beautiful, spotless, and well-equipped, and the housekeeping staff do a fantastic job. Every employee we met was genuinely friendly, professional, and service-minded. Thanks to the receptionist for helping us find an alternative parking garage near the central station. However, we believe the hotel's policies should be much clearer and more transparent. We specifically chose this hotel because it advertised parking facilities. On arrival, we found there was no dedicated hotel parking. The available spaces were public on-street parking managed by the municipality. While cameras monitor the area, the hotel does not take responsibility for vehicles parked there. In our opinion, this should not be presented as hotel parking. We also booked a flexible rate, but our credit card was pre-authorized 15 days before arrival. We were told this was done to verify the card before check-in. While we understand the reason, it was unexpected and not clearly communicated when booking. As a thoughtful gesture, the hotel offered us complimentary minibar drinks, which we truly appreciated. Overall, we really enjoyed our stay. The hotel, rooms, location, and employees deserve 5 stars. We simply hope management improves transparency so future guests know exactly what to expect. With clearer communication, this would be a perfect stay.

Hôtel idéalement situé, rénové avec goût, et un petit-déjeuner exceptionnel : choix varié et cadre agréable. À recommander sans hésiter !

God placering - venlig personale -

Lugter af rengøringsmidler men ikke på den gode måde Go betjening Og fantastisk morgenmad Og fik p plads lige udenfor hotellet

Très bien à tout point de vue

Camera pulita, bagno super. Hotel silenzioso e accogliente. Personale cortese e disponibile. Colazione nella media e cestino senza glutine fornito.

Bon accueil et prestations fournies fideles au descriptif . Je recommande

Alles bestens, ich bin 6 Nächte geblieben. Lobenswert ist das sehr freundliche Personal, das Hotel hat eine sehr gute Lage, zentral, sicher, die Zimmer sehr sauber, Frühstück sehr gut. Alles in allem ein sehr angenehmer Aufenthalt. Gerne wieder.

Struttura vicinissima alla stazione, quindi comoda per chi deve viaggiare. Personale molto cortese. Stanza non grandi, ma pulite e con tutti i comfort!

Excelente localização com café da manhã.

I enjoyed staying at this hotel. It's a short walk from the train station and metro, but still quiet. I cannot express how lovely and helpful the staff are. They really made the experience so much better. They helped with recommendations, directions, and were super accommodating. The hotel also has air conditioning, which was really nice as the weather was humid during our stay.

Ich war zwar effektiv nur zum duschen und schlafen da, aber die Lage ist super und das Personal freundlich. Alles in allem ein super Hotel.

C'était parfait la chambre propre spacieuse tres bien situé près du centre. Placé dans une petite rue très calme. Possibilité de réserver une place de stationnement en appelant l'hôtel. Petit déjeuner tres garni avec beaucoup de choix on peu même demander du sans gluten. Possibilité de laisser son bagage pour le dernier jour pour visiter leger. J'y retournerai sans problème. Nous étions un groupe de 9 amis tout le monde a validé.

Hotel bien entretenu, petit déjeuner sympa (de quoi tenir une bonne matinée ☺️), proche de la gare (porta nueva) et des differente piazza touriste

Non ho fatto colazione in albrgo

It's very close to the station, go out the V. Nizzi exit. Found it a very handy location and the room was quite serviceable. Didn't try breakfast, lots of places nearby to eat and shop.

Rent rom, hyggelig personale, selv om frokost-servitøren godt kunne sett på gjestene og smilt litt.... Enkel og ok utvalg på frokosten.

Rent rum. Bra läge. Vattnet borde ingå i rummet det är en sån liten sak. Angående frukosten, minska på sötsaker och ha mera grovt bröd och grönsaker.

The room was exactly what we needed. Good location, great stuff