Life Resort St.Thomas Royal Palm

Da premettere che è stata scelta da hotel.com visto che la precedente era stata cancellata dalla struttura. Dopo un pernottamento sono stata cambiata di struttura perché già piena quest' ultima. Per cui non so dare un giudizio esaustivo.

The general conditions are good, rooms are nice and clean and airconditioners works well. Pool is Nice and clean. Food was good although no meat ( bacon and sausages) for breakfast in last 3 days of visit. Management does not adjust to needs - we were keen on Tusker Lite and although the resort is between Malindi and Watamu, they could never procure this. Chef’s cooking is good. We booked a family unit and it was only revealed to me that these units are under renovation in two days before we visited, when I called to confirm details. Smaller rooms were offered in stead. Overall good experiences, the resort has a nice look, but the maintenance needs to pick up. It was a very relaxing visit.

The service was amazing! From manager Edwin to all the restaurant staff! The apartment was lacking a lot! The tv wasn’t working our entire stay which was 4 day, the shower was not working properly, and the kettle wasn’t working at all.

The stay was generally okay There was not much food variety on the menu and it was highly priced considering that it was just okay/ average Besides that the hotel was generally pocket friendly thogh they need to improve on the food and drinks variety available The access road to the hotel was terrible and actually wrecked my car's suspension which was barely 3 months old. Best to take a tours car

AVOID, stay away! Firstly the location is wrong, 30 USD to get to the next town by taxi. The Road to the hotel is terrible, extremely bumpy. Beds are hard. This is not a four star hotel. Food is bad. Save your money, go somewhere else.