Smart Hotel Bishkek

Very pleasant experience. Professional and friendly staff. Ideal location for the planned activities. Clean and comfortable room. Breakfast offered a good selection.

I really enjoyed my stay - a great location in downtown Bishkek, walking distance to the sights and city centre. Breakfast was good and it was nice having the pool and sauna on site. Room was large, clean and comfortable. I would definitely stay here again!

excellent overall - good location, clean, friendly staff, nice breakfast, comfortable rooms

I would definitely recommend this hotel. The room was big the beds were soft (the only soft beds I have ever slept in, in Central Asia). You he staff was nice and the location was great. Close to most things.

Booked for two nights but ended up staying for four. Clean property and rooms. Nice breakfast buffet. Hotel walking distance from nice green spaces.

Location was good. Bed was comfortable. The issues: - No phone line in room to contact room service. You have to walk to the hallway - I tried to call the reception from the hallway twice on different occasions, no one answered. I had to walk down each time I needed something. - Water in Shower was extremely hot, pressure decreases when adding cold water. - 5 days in the room, bedsheets were never changed - Thin walls. I hear the neighbors tv and chitchats. - my room was in the main road. Almost felt i was sleeping on the street. Conclusion : Not got value for the significant amount of money that this hotel charges.

Didn't like having to change two lifts. Otherwise good property

At surface the hotel looks neat but we several times encountered that the service was faulty. From the beginning there was no light in our bathroom. I then went to the reception to ask them to do something about it. They ensured me that they would take care of it. Next couple of hours we didn't hear anything, so I once again went down to the reception. This time they promised me that they would take care of it while we were out for dinner. In the two days that we stayed there, they never took care of it. Another problem arose when we wanted to use the pool and sauna the last evening. In the reception they had told me that it would be open from 18 to 23. We therefore planned to visit the facilities after dinner. However, when we came back at 21:30 we were told that it was closed. It was only when we started to complain that they all of the sudden changed their minds, so that we could visit the facilities. It is important that I also mention that the rooms are neat and that the breakfast is good with a nice view. However, they seem to have a problem with the training of their staff because the problem was not with one specific staff member but rather seemed to be a general problem. PS. on this page it is stated that airport transfer cost 820 Som but in the reception they charged 1014 Som.

The room was spacious and equipped with fridge and safe. The hotel is centrally located with places like The Ala-Too Square and The Panfilov Park within walking distance.

Good hotel, very clea, and personnel excellent

Amazing place to stay in Bishkek. Great staff and clean rooms. Highly recommended.

Really impressive.

Very good, reasonable price. Only the deficiency is the breakfast time. It starts from 7:30 AM which is too late for business clients who start their job usually at 8:00. Starting the breakfast at least 30 minutes earlier will be more than welcomed.

Один из лучших отелей. Может потому , что новый? Ребята, не опускайте планку. В Ташкенте мало хороших отелей.

Very nice small hotel in the hearth of the city. Next door to the Modern Art Museum, and on walking distance to main monuments. Many dining options in the vicinity. Spacious room with plenty of power sockets. Friendly staff. Great buffet breakfast on the top floor with great views of the city. Reasonably priced. Excellent WiFi.

Property was in a central location, which was good for sightseeing. The property is split into two buildings joined by a bridge - we had two rooms, one in one building and one in the other. Housekeeping seemed reluctant to leave more than one toilet roll, sometimes no water left in room and one day room not touched at all. However, when we requested anything or needed help to book taxis etc, staff were very friendly and helpful.

Cute, comfortable, clean little hotel. Friendly staff. Convenient location. Will stay again.

The hotel and its staff have lost there focus since the name change. I have stayed for three consecutive years but sadly no longer. The staff need management support which clearly is lacking

良かった点 １、客室はリビングエリアとベッドルームが仕切り無しで広くてとても快適。 ２、ベッドが背が高いものの、マットがずっしりしていて眠り安かった。 ３、ビジネス机が用意されている。 ４、室内で無料Wifiが利用可能。 ５、繁華街へ徒歩5分弱の立地。 ６、シャワーの床がスノコなので水漏れの心配がない。 ７、お湯も安定して出る。 ８、日本語を少し話せるスタッフがいる。 ９、朝食付きで、会場が別棟の展望フロアにあるのでアラトー山脈の雄大な景色がみられる。 残念だった点 １、大通りに面した部屋だったので、深夜の交通騒音（暴走族みたいなのがいる）がいつまでも鳴っている。 ２、Wifiは宿泊客みんなが使いだすと広告が多いサイトは接続エラーになる。昼～夕方、早朝はスピードが速い。 一般的な点 １、ボディソープ、シャンプー、歯ブラシセット、スリッパはある。 ２、ヘアードライヤー、金庫、ミニバーがある。 ３、朝食は7:30からオープン ４、近くに国立歌劇場、美術館がある。

I am staying in this hotel for third time. it is excellent.