เซนต์รีจิส มาเก๊า

Had a beautiful experience at the St Regis Macao, the staff need a special mention as they took care of every detail we needed, thank you again for the most rewarding stay in Macao we look forward to being back at this property. Special mention to concierge Joy and bell Prince who helped make our journey even more memorable.

- Best customer care!!! Recommend hotel. My family member has emergency medical condition in this trip at midnight. They help us everything, to go to hospital, wheelchair to go back to airport, and help to communicate with counter. Thanks for your help especially Mr.Samuel, head of guest services. - Near Starbucks. (In same building) - Large room. 2 TV; in bathroom and bedroom. - View of Paris Eiffel tower. Can watch light shuffle from your bed at evening to midnight.

由入住開始，就已經係一個非常美好的體驗。唯一可以改善之處，床墊可以有選擇軟硬程度就更加好，因為所住房間，床墊比較軟，對有腰痛人士是一個比較為難的體驗。

Great location. Access to so many eating places. Friendly staff. Large, clean and quiet rooms. Pool temperature was too warm. Will stay here again.

good

出張でしたが、とても素晴らしい時間を過ごすことができました。

One of the best hotels!

Excellent butler service provided by Erick & awful customer service provided by staff Yvonne & Pat of the Manor. The room is clean & big. We had an unexpected wonderful experience in staying at the Hotel.

Like the butler service. Vladimir is great

Takes well trained staff to turn around a negative situation into a truly customer experience. Morning of April 23, 2025, arrived at The Manor for breakfast around 9:00AM to find a queue. Patience is a virtue but when multiple finished tables were left unserviced during my wait, it was frustrating. The tables needed to be cleaned and returned for service asap, not sit there with mess on the table for over 10 minutes. Certainly the view did not match the decor or reputation of the hotel. When I was finally led to my table I expressed my displeasure. The staff, Fancy Wen, understood my displeasure and throughout the rest of my breakfast, was very attentive to my needs. I like to thank her and all of the other staff, as well as all who served me the following morning, with professional and well attentive service. The food at the breakfast buffet was all right, but it was the ordered dishes like eggs Benedict Florentine, or the waffles which I like to proclaim as the fluffiest yet crunchiest I have ever tasted. Bravo and compliments to the chef. The staff were always available to offer assistance and it was nice for them to recognize me and call me by name, even if it was only a short 2 night stay. Certainly look forward to returning again soon. As a well travelled retiree who traverses the world for golf and to view spectacular shows and events, the service at the St. Regis Macau deserve recognition. Thank you for looking after my wife and I. All the best. William (Bill) Siu

Struttura di ottimo livello con servizio più che attento alle richieste del cliente. Ottima colazione. Camere classiche ben mantenute.

check in 同check out 都好快，員工態度十分友善，亦主動關心客人需要。

Held my proposal at st Regis and the staff have been extremely accommodating. Would recommend!

청결하고 직원분들 굉장히 친절합니다. 모든 직원분들이 친절합니다.

An unforgettable stay at St. Regis.Treated like royalty from start to finish. Impeccable service, luxurious comfort, and a team that truly knows hospitality. Special mention to Wayne and Prince !

很滿意

房好大，好鐘意有管家服務

Absolute luxury with butler service

很喜欢

Good