AnCasa Hotel Kuala Lumpur, Chinatown by AnCasa Hotels & Resorts

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. Spa will be closed until for the notice. New SOP (details as below) 1. Social Distancing - To ensure the distance from one guests to another is at least 1 meter at all time. 2. To limit one person booking per room except for checking-in with family members (limited to 2 pax per room). 3. Buffet Breakfast at Ground Floor 4. Limited housekeeping service. 5. Guests are not allowed to go to the gym, spa, prayer room (surau) and meeting room. 6. Guests must go through temperature screening at the hotel's entrance before checking-in. 7. Guests will have to fill in personal details prior check-in via email that will be sent by hotel to allow express check-in at the reception. 8. All payment for F&B orders are to be done via online transaction or charge to room (no cash accepted). 9. Garbage disposal bag provided. Collection time is from 9.00pm onward. Placed outside your room.
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

ค่ามัดจำ MYR 100.00 จะถูกเรียกเก็บเมื่อเช็คอิน ที่พักรับทั้งเงินสด บัตรเดบิต และบัตรเครดิต