The Royale Chenang Resort

So I feel like I experienced a case where what I saw pictured, described, and reviewed based on my search did not match reality of the actual property once we arrived. On the one hand, I found the property cute with a unique charm and vibe. On the other hand, I got a property that was more like a motel style drive-up where workers got an early start on doing some renovation and thus causing noise very early in the morning, about 0840 on one day. I didn't appreciate getting awakened at that time by a guy scraping paint of some walls and prepping them for re-painting. Like I wrote, the property has a certain charm and tropical appeal. I found the rooms nicely decorated from aesthetic standpoint yet simply outfitted; very basic. They were small too; we needed two rooms for my family of four...each room had just enough space to walk around the bed. I slept well and found the beds and pillows comfy. TV did not get any channels so good thing I had laptop and Netflix! Towel allocation very sparse; we got just two and I had to ask for additional yet had no problems getting them. Due to motel style, it meant bugs could get into room if I held door open too long. Inside the room we did experience ants and a couple mosquitos. My daughter received several bits. Breakfast good but simple; Asian style buffet with made-to-order eggs. Staff courteous enough with basic English speaking abilities, and so I used Google Translate to assist when needed.

The layout of the two bedroom suite worked well for a family of four. However, it is a hotel suitable for sleeping, not hanging around during the day. The breakfast consisted of a veg curry, roti and rice and noodles. You could ask for eggs to be cooked for you. We had the wading pool but it was unsuitable for use and it was being cleaned the last couple of days.

We stayed here in March 2019 & thought it was great & that's why we rebooked this year However it was a nightmare!!! Checked out after one very eventfull night We had paid in advance & lost our money of course ...not good 1st Night at 2am joined in bed by a cockroach then during next 2hrs tracked down 3 in total & eliminated 2. we managed a couple of hours sleep only to wake to a 3" circle of ants infront to the TV. Complained to front desk with evidence & their response we are sorry we will deep clean the room & if your still not happy you can change rooms. This should have been done before any guest arrived. We then when to try Breakfast ..... shambles NO European offerings all that we were offered was left in the warming( not really) pans & was dried up rice dishes . Coffee in percolator pot had stood for ever & was thick & undrinkable The one for the Tea had 3 bags in it NO water & was still on the hot plate burning. We had asked was there any eggs maybe an omelette. Person on breakfast said with a gesture this is breakfast ....in other words NO. We went next door to a cafe & bought breakfast. we returned & packed our bags handed the key back to reception . They still insisted on cleaning & offering another room but by now we had had enough & left Langkawi is a great place but avoid this place if you want an enjoyable stay

Property was good with all the required facilities

Nice apartment, decent size. Negative- shallow swimming pool, limited choice breakfast with watery milk and long walk to the beach.

Hébergement très propre et confort convenable. Accueil chaleureux. Bonne situation géographique, à côté des commerces et restaurants. Pas loin du centre-ville

Small hotel, lovely surroundings, peaceful, friendly helpful staff. Loved the shower. Enjoyed watching the monkeys at breakfast very near the beach and shops and easy access via taxi to sightseeing areas

Very comfortable resort with free breakfast included. Some of the amenities are a bit old but still functioning well. The staff here are very friendly too!

Great stay. Friendly and helpful staff. Lovely surroundings and spacious room. Comfy bed with clean linens and towels. Didn’t use it (prefer the beach) but the pool looked clean and well maintained. Breakfast was delicious. Easy to walk to the beach and many good restaurants and close by. Could maybe do with some extra dusting in the room if I was being picky, get finishes touched up. V happy would rerun. Excellent value for money with the room size, bed and breakfast.

Man får det man betalar för skulle jag säga. För priset så var det okej. Det var lite smutsigt och lite oordning. Damm på tavlor och hyllor, muggarna blev inte diskade etc. Ute så var det igen vuxet i rabatter och smutsigt på väggarna. De råkade ta min personliga handduk och inte ens en ursäkt fick jag. De hade även väldigt mycket klor i poolen och vi upptäckte även att de spillt klor på sidan av poolen då min mans badbyxor fick blekta fläckar på byxorna efter ha suttit på poolkanten. Frukosten var verkligen av den enklare varianten. Det som var bra var stora och rymliga rum. Barnen tyckte poolen var et tonus (fast mycket klor i). Gångavstånd till stranden. I närheten fanns några riktigt bra restauranger. Hotellet fungerar men det är av enklare standard.

Hotel is about 10 minutes walking from beach away, it is also about five minutes by car from the main beach away. Check in is only possible at 15 o’clock, even if you arrive earlier. Rooms are ok, a bit dark but with TV, fridge and AC. Bathrooms are without AC and only offer cold water. Breakfast is very basic and rather limited. There seems to be always a shortage on towels and breakfast buffet showed remains from previous days. Overall hotel is a bit below standard compared to price asked.

Hotellets personale var meget søde, hjælpsomme og imødekommende. Poolen er en halv meter dyb, området omkring poolen var ikke hyggeligt. Tre ud af fem stole var istykker, og der var ingen parasoller. Man kunne høre lyde fra de andre værelser meget tydeligt. AC hænger helt forkert, den blæser alt koldt luft lige ned på sengen. Morgenmaden var dårlig, udvalget var ringe.

The hotel/resort is in a nice location, a 5 minutes walk from the beach and a 15 minutes walk from the center of Cenang. The front desk staff is always very nice and polite, the staff at breakfast not so much. I stayed here 3 nights, the room was big enough for me, but had I been with someone else (it was a double room) it would have probably been a bit small. After the first night the room was not cleaned, they just provided new water bottles and fresh towels, but floor and toilet weren't cleaned. After the second night they actually cleaned. There is a major water pressure problem, water is always cold, no matter the hour of the day you are showering and to get into pressure it takes a few seconds. Very noisy rooms, you can hear everything your neighbors are doing or saying, in every possible direction (upstairs, downstairs, left, right, front), which may be a problem if your neighbors are indian or drunken russians like the ones i had. Bed was ok, nothing to tell home about but not bad either. No services provided (no in room dining, no shuttle for the airport, no bike rental, etc.) apart from the breakfast, which was nothing special but did its job. After all a very mid structure, not bad but not great either. More like a 3,5 stars than 3 but hey, let's be strict.

Run down hotel. Rooms weren't very clean, cockroaches and lizards in the bathrooms and breakfast was simple. Staff very friendly.

Personalet var hjælpsom og venlige. Billederne på hjemmesiden ser ud til at være taget for et par år siden, og at de ikke har vedligeholdt det siden da. Renlighed er ikke i top. Der er skimmelsvamp, støv og kakerlakker på værelserne. Poolområdet var også meget beskidt og snavset. Morgenmaden var ikke noget at råbe hurra for da det var lunken eller køligt. På værelset kunne man meget tydeligt hører en pumpe og vandrør som larmet meget, så man blev vækket om natten hver gang nogen brugte vand. I det mindste var placeringen god med gode spisesteder tæt på, og stranden 5 min gang derfra

Kackerlackor i rummen, inte fräscha toaletter. Absolut inte 3 stjärnor.

Beautiful hotel with reasonable budget in Langkawi. Room was good and services also good.

Lovely tranquil setting at this accomodation Royale Chenang Resort - we saw monkeys, lizards, squirrels and crabs all while sitting by the pool! Breakfast was delicious and service was good too.

nice, pleasant, quiet. value for money

The room we were given was dirty when we checked in, with splatters all over the bathroom mirror, lids from used bottle still in the shower from previous guests and many items broken, eg toilet roll holder came apart on first night. We had to ask for shampoo and body wash as only enough given for one person to use and had to ask for toilet paper as this wasn’t replaced when room was tidy. So we were a little disappointed and not pleased with the cleanliness of the room. The hotel staff on reception were friendly and helpful when we asked but it got annoying to ask for things that should already be provided in the room. Breakfast was good, small but offered a mix of local food as well as English breakfast. The people running the restaurant were lovely.