Casa Baloo

Casa Baloo is a hotel in a class of its own. The location is perfect (less than 5 minutes walk tonthe beach), the rooms are beautiful and modern. But what really stands out is the staff. Within a very short time I felt so comfortable as a guest, as if it were my new home. The crew does everything to make your stay as pleasant as possible. A huge compliment :) The Baloo restaurant, where breakfast for the guests is served, is bursting with fresh dishes and original Mexican flavors. Here too, the emphasis is on hospitality. If you visit El Cuyo, stay at Casa Baloo, you will not regret it. Thank you Casa Baloo team for this wonderful week with you :)

Casa Baloo is truly the definition of “home away from home” and a hidden gem in El Cuyo. From the second we arrived, the wonderful staff and owners, Lucy and Francisco, welcomed us as if we were family and helped us settle in. The hotel itself is an oasis, with beautiful amenities that are maintained so well they look brand new. The pool is a perfect way to relax and cool off after a hot day under the Yucatan sun; the rooms are spacious, comfortable and clean; and our favorite part, the rooftop, was the perfect spot for sunrises and sunsets, having a drink and even doing yoga (which was so kindly organized for us by Lucy and served as a wonderful way to wake up and get moving). It is an easy 5 min walk to the beach and the town is super safe to go out for dinner or a walk at any time of the night. There are great restaurants in town, from sophisticated chef owned places & wine bars to authentic mexican fare. However the best food we had at the Baloo restaurant which is a small, cozy, open air place under palm trees right next to the hotel. Breakfast and lunches are crafted by Lucy who has tremendous passion for food, great technique and used fresh ingredients. My tip: chilaquiles ! And that is why beyond the spaces and amenities, the attention to detail and genuine care and effort put in by the team is what really made this stay memorable. Can't wait to be back !

Increíble servicio por parte de todo el personal, siempre atentos a nuestras necesidades y nos ayudaron en todo, es la mejor atención que hemos recibido en algún hotel. Esperamos regresar muy pronto