Galeria Plaza Reforma

Close to everything

Es un Hotel Exelente !!! El personal muy amable, siempre atentos, el servicio de muy buena calidad, la limpieza impecable….. Cuenta con una muy buena ubicación

Everything was great

Such kind, helpful staff; breakfast was a part of the business package and tasted great; happy hours daily; clean, updated facility. Definitely would stay here again.

El hotel está muy bien ubicado a una cuadra del ángel de la independencia y reforma.

Bien

Everything was great. Will stay there again definitely!

Hotel is located in a safe and pleasant location! We were able to walk almost anywhere. Hotel staff was wonderful as well.

Hotel is older, room furniture is out dated but the safe is amazing and the restaurant are wonderful.

Muy caro, las opciones de restaurantes muy pocas, platos pequeños caros, poca presion de agua en la ducha, ruido del aire acondicionado.

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All staff was always more than happy to assist.

Excelente locacion, todo el staff muy amable y de gran ayuda cuando lo necesitamos, la habitacion muy comfortable y la limpieza al 100%, sin duda volveria a hospedarme ahi.

Na

El checkin fue pésimo, la app se equivocó y no reservó bien mi estancia. Por lo que estuve 2 horas afuera sin poder ingresar.

Starbucks in the lobby was so convenient

Staff was very friendly and gave us a few safety recommendations

La cafetería Startbucks no teñí café increíble pero cierto

Stayed during the World Cup opening week. GREAT location to the Angel and local shops and food venues. Hotel was nice and well kept.

I really wanted to like this hotel because the location is great, but unfortunately I wouldn’t stay here again. The hotel is very outdated, and the photos on Expedia are nothing like the actual rooms. The walls, carpet, and overall condition feel old and worn. The shower only has a half-glass door, so water ends up all over the bathroom floor every time you shower. Even the TV remote in our room didn’t work. To make matters worse, the electrical outlet in the bathroom was hanging off the wall and eventually fell out, which was both unsafe and unacceptable. One of the reasons we chose this hotel was the rooftop, but it wasn’t open during our stay, which was disappointing. The biggest issue was that two people in our group got food poisoning after eating cheeseburgers at the hotel restaurant. While it’s impossible to know with absolute certainty what caused it, both became sick shortly after eating there, which was very concerning. The only positive thing about this hotel is the location. Other than that, it didn’t meet our expectations, and I would not choose to stay here again.