Hotel Real de Leyendas

Room and staff were great as always. We stay here 2 or 3 times a year.

Staff

This hotel is immaculate and well located. The important reason to take off a star is because there is no hoy water for the shower. The first day I showered almost entirely with cold (not lukewarm, freezing cold) water, by the end it got warm. Today I let it run and when it got warm I jumped in, only to stop when I was shampooing my hair. The rest of the shower: frozen water. My roommate had the exact same experience. When I went to reception to let them know, the front desk lady and told I should’ve notified it (I was doing it in that moment, hair still dripping from the cold shower). We also couldn’t use the safe box because the directions are for opening but not programming. I got the directions online from the manufacturer page to program it but the model of the safe was missing the #* keys, the safe kept beeping and blinking yellow when we tried to program it. The lady at the front desk said we were supposed to figure it out because they are not allowed, she reset it twice but it never worked out. Would we stay again? Probably not, because of the cold shower.

Great place

Todo como se esperaba. Limpio

Very clean. Very courthouse staff

The lady at front desk rude, mean & cold. Please put her away from people. You need a friendly, smoky, helpful front desk assistant. Front desk is the face of your business. Bathroom towels sand paper perfect for aligator skin. I requested one big bed & got 2 small ones. Amazing gentlemen’s chest. Spacious room.

Habitacion muy limpia y contaba con todo lo necesario.

スタッフ、立地、清潔さは◎です。お湯がぬるいのが残念です。

Muy, buena estadía y cómoda, te asé sentir como en casa

Excellent hotel, very comfortable and everything close by, very good location

Ninguno

Lo único malo es que el estacionamiento está a 15-20 min caminando, no está cerca del hotel es una lata además si se presenta una emergencia no está tan accesible ir por el.

el hotel por el precio esta bien

T

Limpieza y pulcritud. Personal amable y buen servicio

Todo bien lo único malo fue que nunca salió agua caliente para bañarse tube que bañarme con agua muy fría

Todo excelente y maravilloso solo que en las noches se oyen mucho el ruido de la calle y los arrancones de autos

Did not have elevator

Cumple con lo básico, bien ubicado, excelente personal es lo mejor del hotel