Hotel Santa Fe by Villa Group

Todo muy bueno y bien atentos todos !

Bien en general solo que no respetaron la reservación de habitación en planta baja, tiene 4 pisos y no tiene elevador

Me ayudaron en todo momento a hacer mi reservacion de tours

Muy comodo

My room was not ready 25 minutes after 3:00pm .

Called to request an airport shuttle and was told there wasn't one. The location is not in the best area but it is convenient and close to downtown. Not a fancy hotel at all. Was given a dirty room at first. There's no elevator so I had to carry my huge suitcase up 4 flights of stairs. The clean room I was given after was missing blankets/comforter. Definitely a spot where the locals stay. People and staff were friendly. Free breakfast was good which was pancakes, fruit, coffee, and orange juice. Convenient store on location. Wifi worked fine. Stayed on a Friday night and heard music all night/early morning from someplace closeby - didn't bother me but I could see how it could bother others. Pool looked clean but not that big.

Muy buena ubicación y todo el servicio en general bien.

The hot water doesn’t work.

Buena ubicación

Room was old but clean. We had a corner unit so no view no window to speak of. Staff were wonderful and breakfast was delicious.

Nice clean hotel. If you looking for something easy and quick I would go to this place.

Loved the continental breakfast

Great location away from the tourist areas in a more residential area. Tons of great local restaurants nearby and everything in walking distance! Loved our stay!

Estaba muy limpio y con personal muy amable.

Could do a much better job in cleaning the room. There were many hairs in different places. No safe in the room to store your valuables.

Reasonably priced stay, good value. The room was a bit small, but the hotel is centrally located, which was perfect since I know just enough spanish to be able to live "among the locals" versus overpaying for a beachfront resort. There's a pool in the center that is a little chilly, and breakfast is included everyday.

Muy cómoda

This place came with value.

Lovely room. Friendly staff. Nice little pool. Ours included breakfast!

Regular. No habia toaas en mi habitation y al solicitar dijo k solo tenia una Rota k me ofrecio p me dio solo una porque no habia mas