Hotel Xbulu-Ha

The lady at the front desk was nice and let us get the room earlier

Todo bien

Personal muy amable la habitación limpia. Recomendable para familias

Personal amable, lugar limpio y cómodo, excelente ubicación, cerca de playa norte, cerca de restaurantes, Oxxo a una cuadra y super a tres cuadras.... Volvería a hospedarme aquí sin duda! Mención especial para Sonia, muy amable!!!

La ubicación del hotel

Best

Ok spot. Quiet. Very basic.

There was nothing to dislike. Everything was great. First time stay on Isla. Very nice room. Quiet. Staff was great. Walkable. Close to beach. Would recommend.

Ok stay over priced

Las toallas muy percudidas o viejas El control de la TV no servia Muy caro para lo que es

El personal es muy amable!

I have somewhat mixed feelings between an average and good review. Let's start with the positives. One of the highlights for me was the hotel's location. Everything essential was within immediate reach: the beach, the ferry, and many good restaurants. The hotel provided complimentary beach towels that could be exchanged every two days, which was a nice touch. Additionally, the room amenities were satisfactory. However, there were certain aspects that left much to be desired. One major issue was the presence of ants in the room, crawling around on the walls and floor. Furthermore, the cleanliness of the bed linens seemed questionable. The hot water supply was inconsistent, and at times, barely available, resulting in lukewarm to cold showers. Overall, I would rate the hotel a maximum of 3.5 stars. While the location and some amenities were commendable, the issues with cleanliness, pests, and hot water supply detracted from the overall experience.

We enjoyed our week stay at this hotel. Our room was small but the shower was nice, plenty of hot water, mini fridge and AC. The hallway table and chairs allowed us to play cards and enjoy a drink with other guests. The main level had a large kitchen and dining area to enjoy a simple breakfast. Coffee is provided in the morning. We stored our fruit, juices and groceries in our room fridge and assembled our breakfast in the communal dining room. Beach chairs, beach umbrellas and beach towels w/ deposit are available on a first come / first serve basis. The hotel is very popular with expats. The location is central and within walking distance to both beaches. Staff is friendly and accommodating. I hear that the rooms on the 2nd and 3rd floor are better than on the main level. The Suites have a mini kitchen and more windows.

Access to the ocean and area restaurants

Not worth the money!!!!

Extremely noisy around the property. Next to a busy street. Sounds in the hotel carry too much.

Great location and staff

I saw the room and it was disgusting. Tiny it smelled and the the bed was about 5’ long. I’ve seen better abandoned buildings

Perfecto para visitar isla mujeres. Muy cerca de playa norte y la avenida principal del pueblo. Habitaciones limpias y personal agradable.

We've stayed there a few times and always enjoyed everything. So friendly and clean. Only a brief walk to our favorite beach.