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Part of the issue here is hotels.com's wildly inaccurate description of this property. There isn't a pool and they don't serve breakfast. This is a riad, not a fancy hotel. Its very close to Jemaa el Fnaa Square, which is an extremely vibrant place where the action goes all night! If you want to stay somewhere quiet, don't stay in this area, its as simple as that. The buildings and riads around this area are super old; its a cultural experience to stay there. While you can't expect luxury here, you CAN expect friendly staff, a clean room, and an extremely convenient location. As a solo female traveler, i felt super safe and taken care of here! I would definitely book again if i ever go back to Marrakech!

Staff are very helpful, they go above and beyond. Towels are extra big which is nice.

The hotel is close to the Medina yet very quiet. I was placed in the upper floor, room 26. Be mindful that they don't have a lift/elevator so if you have luggages, be prepared to carry them all the way up with the stairs a little bit tight. The room is clean and everything I needed is there, except the evident smell of cigarette. Tolerable for me especially I have always brought my mini airfresheners, but I you are allergic to smokes, let the front desk be aware or they might give you a smoking room. Uber/Taxi cannot get closer esp at night so you needed to walk a little bit to go the hotel. Other than that, very helpful staff and I feel safe staying there.

Si pero no daba bastante aire y el baño olía mal cuando llegabas a la habitación después de estar cerrada olía mal

Hébergement au pied de la place. Personnel aux petits soins. Je recommande.

Excellent!

Hot water broke on the first day, but was repaired within 15min. Enjoyed the terrasse

Excellente situation, Merci beaucoup au personnel très agreable disponible arrangeant. Un vrai plaisir

Struttura posizionata vicino alla piazza, personale gentile e disponibile, pulizia buona, letti comodi e camere silenziose.

Old riad, with no facilities. Shower does not have enough hot water pressure at busy times. Curtains do not block out the light from the communal area. Otherwise, functional stay but don't come with high expectations.

La localización es perfecta y el colchón Tanbn El resto muy mediocre pero por el precio cumple Al ducharte no hay aire caliente al salir te congelas

Oui

The best part of this hotel is the location. Fantastic location

Un hôtel au coeur de la place Jamaa El Fna. Très bien situé. Le confort était là

Do not stay. Upon arrival we found hairs in the bed. Warm water was available for 1 out of the 3 days. Bathroom was dirty with hair everywhere. Lots of banging and shouting eveur night.

Ich war in einem Einzelzimmer( mit Doppelbett und Einzelbett). Das Zimmer hatte ausreichend Platz und war sauber. Was gefällt hat, war ein Jacken-Anhänger.

The room was in tolerable condition compared to some of the other Riads and Hotels in the area. However, the room could use a deep cleaning and it had a strong mildew odor by the queen sized bed which made it unpleasant to breathe. My biggest concern was that I requested a room with heat when I booked but was placed in one without heat. After informing the male attendant I was told to stay in the room for a night and I’d be switched to another the next day. The next day I was told the same thing to again which was that they were fully booked. I asked for an extra blanket and the staff forgot to give it to me. The next day the male attendant apologized and insured me that I’d receive the blanket which was placed in my room later that day. I felt appalled because I stayed five nights and had to endure the cold which is hectic when you deal with arthritis. Especially since the place was a revolving door and the rooms were vacated daily.

Pas de oetit déjeuner. Pas de climatisation, un simple ventilateur.

Good value for money. Suited us to use as a place to sleep on a lad’s weekend, great location just off the main square but in a quiet street.

Le seul point positive ete l’accueil du personnel et l’emplacement de l’hôtel. Hôtel bruyant de jour comme de nuit. Le chauffage ete inutile et pas d’eau chaude.