Hyatt Place Taghazout Bay

J’ai sollicité à plusieurs reprises l’accueil pour leur demandé un lit supplémentaire qui était payé , j’ai également demandé à ce que les lits soient fait à 16H00 de la près midi ainsi que le ménage . J’avais l’impression que je travaillais pour l’hôtel. De plus à notre arrivée on nous fait payé la taxe de séjour pour 3 personnes alors que la troisième personne arrivait le lendemain. La réceptionniste m’a répondu que ce sera déduit à notre départ. J’attend toujours le remboursement depuis plus de 15 jours. Le service n’est vrai pas à la hauteur surtout quand on nous dit à la réception que c’est un hôtel 5 étoile mais non de luxe et que c’est normal. Bref je n’y retournerai pas . Le concurrent Hyatt Regency est clairement mieux sur tout .

We have just come back from a 5 night stay here, it was so lovely. We had to wait for our room to be ready as we had not let the hotel know in advance that we had an early flight, however we did not mind this as we waited by the pool for a couple of hours which was nice. Then they upgraded our room from a standard double to a suite which we were pleasantly surprised by. The staff were generally lovely, always saying hello and the reception staff helped with any questions we had regarding the beach. The cleaners were polite, it seemed it depended on which cleaner you got as to if they would stock up your coffee ect. The food was very good, we enjoyed the breakfast and the a la carte menu. However, it was clear that there may have not been enough staff to cover the amount of guests having dinner in the evenings. We had to wait to be served for quite a long time, which we didn't mind as we are patient, but it was concerning to see the waiters running around from table to table. We spent a day at the beach, taking the shuttle bus in the morning and then chilling on the private beach front. The views are beautiful, however this could do with more development. If we wanted a drink/ snacks we had to walk and find a bar at a different hotel to use which was a bit inconvenient. There is not much around the beach area a few shops, nothing major. We went to Agadir the next day and there was much more on that beach front that the hotel one. Great stay overall just needs tweaking

Tres beau hotel tres gentil personnel

Séjour de 3 nuits dans un hôtel moderne mais sans caractère, petit déjeuner « standard ». Chambre OK. Belle vue océan. Clientèle américaine + golfeurs. Peu (ou pas) d’ambiance.

Fantastisch verblijf bij Hyatt Place Taghazout – alweer voor de derde keer! We hebben wederom een geweldig verblijf gehad bij Hyatt Place in Taghazout. Dit was onze derde keer hier, en het hotel blijft ons keer op keer positief verrassen. De service is uitstekend, het personeel is vriendelijk en behulpzaam, en de kamers zijn ruim en comfortabel met een prachtig uitzicht. Wat ons dit keer extra blij maakte, was dat zelfs suhoor perfect geregeld was. Dit laat zien hoe goed het hotel inspeelt op de wensen van de gasten. De sfeer is ontspannen, de faciliteiten zijn top, en de locatie is perfect voor een rustgevende vakantie. We kijken nu al uit naar ons volgende bezoek! Een absolute aanrader voor iedereen die in Taghazout wil verblijven.

Incroyable séjour de 10 nuits dans cet hôtel. Rien à redire, tout était parfait du début à la fin. Nous avons pu profiter des restaurants avec des plats de qualité, du spa au top, du room service et du bar. Qu’une envie c’est d’y retourner.

The manager is the best, can't wait to come back. Everything is perfect

L’hôtel est magnifique surtout l’extérieur et le service est incroyable (les employés sont vraiment très gentils) Juste quelques bémols : - avec ma maman nous avons pris une chambre standard, elle était très grande mais aurait mérité un petit coup de neuf - le buffet du petit déjeuner était assez simple même si les produits étaient très bon (j’aurais attendu un peu plus de ce standing d’hôtel) - le restaurant à la carte n’est pas top mais le prix est bas donc c’est ok J’y retournerai avec plaisir

Non

Terrible hotel and terrible experience, the premises is that of 3 or 4 star and certainly not for 5 star at all, depressing low ceiling and crammed tiny family rooms Extremely poor customer service, they have not refunded my processed cancellation 4 weeks down the line despite numerous chase up and numerous false promises staff refuse to state their names, and cowardly hang up when asked location in the middle of nowhere over priced mediocre food no access to beach contrary to their ads Just horrible experience, I will never recommend it to anyone at all

Superbe accueil à l’arrivée par Rihab (réceptionniste), la chambre était prête en avance, les extérieurs de l’hôtel sont justes tops (piscine et jardin) ainsi que la vue sur la baie de Taghazout. Une navette privée est disponible pour vous descendre à la plage. Le petit déjeuner (buffet) au top ! Trop hâte d’y revenir.

Hotel super et adapté aux jeunes enfants. Personnel adorable!

Best of the best

Tout était parfait. Merci à tous ! Hâte de revenir !

A great stay and would stay again.

Great kid club x good food & helpful team

Perfect!

Our stay was rather disappointing despite the friendly staff and beautiful grounds. Cleanliness was a major issue—dust everywhere, mouldy bathroom tiles, stained furniture, and broken fixtures. Our room, booked for three, was only set up for two, and we had to request basic items. A dead cockroach stayed in the decorative pool for three days, even after we notified the reception. The pool area had broken tiles, food quality was average (watery eggs, malfunctioning coffee machines), and an awful sewage smell filled our room on the second night (no extractor fan in the bathroom). There were also no signs indicating restricted areas, yet security stopped us twice when walking near the golf course and hotel grounds. Additionally, it turned out that you are not allowed to use Hyatt Regency’s facilities, which is unclear upon booking and check-in, leaving many guests confused. This is mostly due to how they sell (and explain upon check-in) the shuttle bus service and the private beach facility at Hyatt Regency. The "private beach" is just a small, unclean fenced-off area with cigarette butts. While the staff were kind and the setting was lovely, better maintenance, cleanliness, and clearer communication are urgently needed.

Great stay at a family friendly resort. Awesome location for golf lovers and overall property is cozy with beautiful views. Check in was super easy and fast and Rachid (hotel manager) was extremely polite, professional and helpful. Breakfast included a delicious traditional Moroccan spread. Definitely recommend this hotel for families.

Excellent location with easy access to the beach and golf courses. Nice and relaxing stay. Great value for money.