Kenzi Menara Palace & Resort

Merci encore à toute l'équipe du kenzi Menara qui ont rendu notre séjour merveilleux. Nous sommes arrivé tard le soir la première nuit et la chambre que l'on nous à donné ne nous à pas plu. Le lendemain nous allons à la réception et avons expliqué notre situation ils nous ont changé de chambre et surclassé même sans aucun frais. Nous avons été ravi de l'ensemble de l'établissement en passant du Petit déjeuner qui était très copieux et varié ainsi que de la piscine extérieure géante. C'était l'anniversaire de ma femme et ils ont ramené deux gâteaux un dans la chambre et un au restaurant de l'hôtel le soir avec les musiciens qui allait avec. Nous avons vraiment l'impression d'être des clients et chaque demande est vraiment pris au sérieux, merci à vous de l'ensemble de la prestation et continuez de cette façon.

Honestly, this resort has soooooooooooooo much potential to be nice. However, poor service and average food brings it down a lot. Firstly, I agree with previous reviews that the breakfast staff were lousy and inattentive. We didn't get a single hello, or welcome when we arrived each morning. The food was very average with very little variety - let's just say this would have been good for a 3 star resort. Moving onto the staff - there was a certain arrogance from some members at check-in that made us feel unwelcome and unable to ask simple questions. I'm not sure if this is down to a single individual (although one in particular comes to mind), or overall working culture they have at this hotel. Regardless, something needs to change. Overall, as I said before, this place has so much potential as it has such nice rooms, pools, and relaxing areas. However, sub par food and really really bad service (for a 5* resort) reminds me more of a 3 star budget resort, rather than a 5* star one.

Tolles Haus, sehr zuvorkommendes Personal

It’s nice clean close to the airport and activity

Dieses wunderschöne, äusserst gepflegte Hotel überzeugt mit seiner perfekten Lage und einer einzigartigen Wohlfühloase im Innenbereich. Die stilvoll eingerichteten, grosszügigen Zimmer bieten höchsten Komfort, während die gepflegte Poollandschaft zum Entspannen einlädt. Besonders beeindruckend sind die erstklassige Infrastruktur und das engagierte, herzliche Personal, das den Aufenthalt jedes Mal zu einem besonderen Erlebnis macht. Absolut empfehlenswert!

Très bon rapport qualité prix vous ne serrez pas déçu. Le petit déjeuné et vraiment excellent, et que dire du SPA qui est magnifique. Mention spécial à Dounia et les Kawtar à la réception pour leurs gentillesses. À très vite

Too expensive for this property and service. I got charge $5 for a coffee machine I never used. I’m not recommend it to anyone.

Hôtel magnifique ,propreté irréprochable . Personnel pro . Petit dej et dîner excellents. Piscine extérieure immense ,piscine intérieure parfaite ,jolie salle de sport . J’ai beaucoup apprécié

The area was isolated so it was good that a shuttle bus was provided to transport to medina. The food wasn't great, although we only ate once at the buffet in the evening but was very expensive particularly for the quality. We also felt at times the staff were slightly pushy which was a bit uncomfortable. However the hotel was clean.

very convenient to my trip

Big but a little bit old fashioned room. Breakfast has a lot of variety, but I have seen better breakfasts in Marrakech.

Belles hôtel avec de beaux jardins, deuxième séjour. A proximité du centre ville avec des navettes gratuites.

Everything was great

The area was beautiful. Big, pool, enough seats outside. However, the sheets were never changed during the 5 nights stay. Pillow was very uncomfortable. Breakfast was included and ok. SPA was ok, could be better.

On est toujours ravi de séjourner dans ce magnifique Hôtel ,un grand merci à l’équipe de la réception qui nous ont surclassé en nous donnant une belle suite. Comme d’habitude tout le personnel est au petit soin, on reviendra inchallah.

This property was a little tired, particularly the bedroom. The shower was mouldy and needed resealing. The bathroom floor was not mopped all the time we were there. There was a disco in the hotel opposite our room which was loud. There was very little to do in the hotel in the evening. However, the food standard was excellent, but did become a little repetitive. The only short coming in the dining room was the lack of spoons for the lovely puddings. There was an amazing outdoor pool but the water was so cold no one used it, which was a shame. There was also a kiddies club, although we did not have any children with us, the children we saw could not wait to get there so I assume that it was good. The spa was excellent and we enjoyed a wonderful hamman and massage there, as a very reasonable cost.

Nous avons passé un excellent séjour : le lieu est magnifique. Les chambres sont spacieuses et confortables et les extérieurs avec la très grande piscine et les jardins sont sublimes. Le personnel est très sympathique et nous reviendrons avec grand plaisir

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We had room 107 and the staff knew that it's very noisy from neighbouring hotel but still placed us there. On our first night having arrived tired that evening we were unable to sleep till 1am when the loud music finally stopped. Anwar very kindly upgraded us to the royal suite on first floor and there was no noise in that part.

Personnel au top aimable serviable tjrs disponible hôtel un peu vieillissant pour un 5 étoile petit déjeuner parfait il y a tout se qu’il faut piscine parfaite espace extérieur très bien entretenu.