Riad Jaouhara

Great breakfast - beautiful courtyard. Helpful staff. Nice location

Rooms were clean, staff was very friendly, beautiful garden area to relax with a pool.

Location was good. Cleaness ok. Size of the room was too small. Internet connection poor. The service was good.

Agréable riad joliment rénové, idéalement situé, à 2 pas de la porte Bleue, parking souterrain à proximité. Il suffit d'en passer la porte pour retrouver le calme après le bruit et le monde de la médina. Personnel disponible, à l'écoute et de bons conseils. Chambres spacieuses et très propres (attention, le wifi ne fonctionne pas toujours très bien dans certaines chambres). Nous avons passé un très bon séjour et recommandons cet établissement.

We stayed at Riad Jaouhara for 3 nights and found it an absolute delight! The rooms were spacious; they were very accommodating, putting us in a different room that was kinder on my mother’s knees; and breakfast was great! We really enjoyed our interactions with the gentleman who served us breakfast every day- he was polite and charming. The Riad was within 3 minutes walk to the blue gate and highly accessible to the souk and major attractions.

J'ai beaucoup apprécié le Maroc et la gentillesse de ses habitants, mais je garderai surtout la "saudade" du riad Jaouhara à Fès, un havre de paix. Bien sûr la gentillesse et la classe du personnel ont agrémenté encore plus ce séjour, en commençant par son directeur, Ali, d'un charisme exceptionnel et ses collaborateurs semblables à son image, comme Ahmed (très cultivé)la jolie Souka, Amin et un autre monsieur dont j'ai oublié le nom (qu'il me pardonne). Chacun parlant parfaitement français (Amin a même un petit accent lorrain), sans oublier le chauffeur Ali Aboul qui m'attendait à l'aéroport pour m'amener au riad et avec qui j'ai fait aussi le tour de la ville. L'unique inconvénient est que lorsque je suis entrée dans ce petit coin de paradis, je n'avais plus envie d'en sortir ni d'en partir.

A very pleasant stay in this truly magnificent and very well-located riad. I sincerely thank the entire professional team who will listen to you and respond to your requests with a smile! Another big thank you and I will definitely come back a fourth time!!!! As se you soon 😉 Marwan Latifa

Really like their garden

O Riad fica muito vem localizado, limpo, charmoso e seguro. O atendimento foi espetacular e o guia que nos apresentou a Médina foi incrível. Tudo excelente, só o colchão que achamos duro .

Lovely spacious room, pleasant garden, and staff who all provided a friendly service. Perfect location with several great eateries nearby.

We had a really wonderful stay at Riad Jaouhara. We were able to have a delicious and filling dinner there, ordered during the day for that evening. They got the lactose-free milk I needed - very helpful. They did laundry for us which was returned the same day, reasonably priced and helpful. They provided a taxi from the train station. Any time we needed a taxi, we got it through them. When we wanted to do day trips outside Fez, such as to the mountains, and to Meknes and that area, they arranged it for us. It was convenient, reasonably priced and quite enjoyable. We speak English only and their English is really good. They really have an attitude of wanting to help in any way they can. They are friendly and warm. I would gladly stay there again. The riad is very attractive, well kept and comfortable. We loved having breakfast every day in the courtyard and hanging out there after a long day in the souk or touring, or after dinner. Souka is there during the day. Ahmad is there in the evening and overnight. They could not have been better! Attentive, helpful, good humored, knowledgeable. We repeatedly counted on them and grew to like them a lot. The riad is extremely well located. It's near two gates into the Medina, one of them the Blue Gate. You step out of the Riad, close to the souk and restaurants. I look forward to staying there again and seeing our friends at the Riad!

Very large bedroom, sitting room, and bath, all tiled and decorated, formerly a merchants house. Clean, great service. Initially had a room facing the street, too noisy, and was able to upgrade to courtyard. Recommend the courtyard for quiet.

Personnel adorable. Riad bien situé Wifi mauvais

Riad Jaouhara is a gem. An old merchants’ home with years of history, it has been lovingly restored in traditional style to what would have been its former glory. The tile work, the caved wooden doors, the beautiful patio complete with plunge pool and resident birds all add to the tranquility one feels on stepping from the hustle and bustle at the edge of the Medina into a bye gone era. The smiling staff are friendly and caring…nothing is too much trouble. Traditional breakfast is served at tables scattered around the patio..delicious. Beds are firm and comfortable and there is a bar fridge in the room. We stayed downstairs in a room opening directly on to the patio with a separate seating area. Wifi is not the best, but neither was the phone signal…probably blocked by very dense walls. However I noted pigeons had boxes on the rooftop so perhaps the merchant who owned the house had a more functional communication system than the present day. The view from the rooftop is spectacular. THANK YOU for making our stay memorable.

Friendliness of staff, cleanliness, breakfast and location, just a wonderfull place to stay for your holidays

Location is just excellent, very close to the market, restaurants and the blue gate. Staffs are very friendly. Big room. I recommend this hotel for Fez.

Séjour très agréable au Riad Jaouhara! Lieu paisible, beau jardin bien fourni, petit bassin rafraîchissant. Simplicité et détente assurée. L’accueil est agréable, discret et simple. Le personnel est à l’écoute et toujours disponible. Le Riad est très propre et extrêmement bien situé dans la Médina Fès-el-Bali: à proximité immédiate des deux principales allées de la médina (le Tala’a Kbira et le Tala’a Sghira) et à 2 min de l’emblématique Porte Bleue de Fès (Bab Boujeloud), ce qui vous permet de prendre un taxi rapidement pour rejoindre la ville nouvelle ou l’extérieur de la ville. Nous avons séjourné 4 nuits au Riad, séjour de couple. Ne servent pas d’alcool (comme quasiment tous les établissements de la Medina), mais vous pouvez ramener vos propres boissons alcoolisées pour les boire dans le jardin. Le petit déjeuner est copieux et tout à fait local. Présence d’un rooftop mais accès limité (il faut demander la clef à l’accueil). Vous pouvez contacter le Riad pour qu’il vous envoie un taxi à l’aéroport (15€, tarif normal).

Lovely family run Riad that is located in the Médina, yet it is an oasis in the bustle

Pleasant, fantastic location. Not amazing - nothing special about the hospitality.

The Riad was really disappointing. The room was quite smelly and rather small. The furniture seemed quite old. Since we had a room upstairs in the third floor the Wifi did not work. The bathroom was not properly cleaned, which we therefore did after arriving. Visible traces of dirt could be easily removed, but our confidence in the overall cleanliness was shattered. The staff is friendly though and breakfast was okay. In the end the prepaid transfer to the airport booked by the Riad did not show up. The staff than asked another driver on the street picking up tourists, if he were able to take us with him, and thereby fixed the problem. Of course, no refund was offered to us. I am wondering, whether they have to pay the full amount. Money seems to be an issue there, anyways. Interestingly, the local tax had to be paid in Euro (and was therefore more than the actual tax). On my request, payment in MAD was possible, but to their exchange rate. For two nights we paid 132 dh instead of the usual 120. With only 20 people in the Riad in 300 nights a year this constituates an additional payment of 18.000 dh a year, which is only slightly lower than the average income of a moroccan citizen; a practice one might call tax fraud under european jurisdictions. May be the tax authorities in Morocco leave some room for such practices. Nevertheless, in another Riad in the city we paid 30 dh instead. To sum it all up, I would not recommend a stay in Riad Jaouhara.