Riad Marrakech By Hivernage

The staff and check in experience was very smooth. We had an issue with the room smelling strongly of paint and they offered to change our room to another which was better but the smell of paint still gave us a headache overnight and we found ourselves eager to leave as soon as possible. Unfortunately the floor tiles and rugs were dirty. They may claim that the tiles are old but even antique tiles can be cleaned much more thoroughly. Our socks picked up so much dirt walking around and there were no slippers. with the rugs and tiles being dirty, this made us conscious of sitting on the sofa too. The bed sheets were clean but so old they had bubbled and nearly ripped on the edges. Breakfast was disappointing, we expected a modest but delicious Moroccan breakfast and had supermarket pale and chewy croissants, pale orange juice and hard boiled eggs. Nothing was tasty unlike the other Riad we stayed at. Overall we were really happy with the people but were glad we had only booked this riad for one night.

Die Lage ist zwar im Zentrum, aber man hat kaum Parkmöglichkeiten für ein Auto. Die Rezeption und der Zimmerservice war in Ordnung und die Zimmer waren auch sauber, einzig die Toilette konnte nicht gut gespült werden, da der Wasserdruck zu gering war… Das war schon sehr unangenehm…

Gracious and spacious riad. Staff were friendly and helpful.

This hotel was exactly what I prioritized. Walking distance to major attractions, with a secure parking lot just a half block away. There was Moroccan flavor, with a multi-lingual staff. The water was hot, but the water pressure was low. There was heat in the bedroom, and clean towels. I was initially put off by the graffiti on buildings outside, incense smell in the lobby, and less than clean Riad common room. However, I never felt unsafe, coming and going, even at night. And the friendliness of the staff, along with the funkiness of the place caused it to grow on me. One problem was that there were only two power outlets, needed for lights. If I wanted to charge my phone or laptop, it got pretty dark. Stairs, no elevator, but someone always handy to help with luggage.

It was an older building. The air conditioner was very loud, the safe never worked and the tv never worked.

Happy with my stay. Front desk staff and staff in general were extremely helpful and accommodating.

One night none of the ATMs in town worked for a few hours. We had to catch a flight and couldn't get any cash from the ATM for a taxi. Front desk was completely unbothered and would refuse to help. Which meant we literally had to ask other hotel guests to let us transfer them money for cash.

El personal del hotel muy amable y atento

No elevator but beautiful and comfortable hotel.

Upon arriving at the hotel, the room that i was given had a linking toilet, a roach in the bathroom, no working outlets, a dirty carpet and a foul smell in the room. The hotel gave me another room. The second room had a leaking sink, ants in the bathroom, a filthy remote control and 1 working outlet.

Not too impressed by the place. Very dark riad and needs a huge tune up... Positive side is the location which is ok. We were changed rooms after the second night since the toilet was broken since day 1 and we even had to ask for a bucket in order to be able to flush the toilet as they were unable to fix the toilet. Thankfully, the second room saved the rest of the stay (total 5 nights).. Dining was good but breakfast was constantly lacking food. the breakfast guy kept on bringing small quantities of food at the time for the buffet which I found to be counterproductive since he was always running to the kitchen. We are very rarely disappointed with our choices on Expedia but that location was a disappointment.

Die zentrale lage war super. Das personal könnte freundlicher sein und die räume sauberer. Das superior zimmer was mir gegeben wurde entspricht nicht dem angebot von hotels.com. auf meine reklamation hin wurde mir ein zimmer mit balkon gegeben. Balkon isch wohl die falsche definition. entweder passt das hotel oder hotels.com die beschreibung der zimmer an, da sie nicht überein stimmen. Beim frühstück muss man zu den ersten gehören, denn die warmen speisen werden nicht nachgefüllt.

Central location for exploring. Easy access to the food stalls and souk. Bedroom was clean with comfortable bed. Bathroom was functional but could use some updates. Breakfast was basic. Staff was super friendly. Would stay there again.

The hotel is located v3ry near the central square with easy walking access the many markets and sights worth seeing. Although it’s on a crowded street, it’s quiet in the room, the bed is comfortable and the level of cleanliness high, staff were helpful. Breakfast had adequate choice.

Un magnifique riad, idéalement situé à quelques minutes à pied de tous les sites d'intérêt de la ville et des arrêts de bus de la Place Jema el Fna (bus 19 pour l'aéroport). Quel dommage que la rue devant soit si bruyante et tellement polluée... Vraiment préférer les chambres donnant sur le patio si vous souhaitez dormir! Les chambres sont grandes et lits confortables, avec climatisation et TV.

Nach 9 Tage Andalusienrundfahrt einfache Enttäuschung! Das Zimmer war nicht sauber obwohl jeden Tag die Dame zum putzen kam. Toilette lose. Schimmel unter der Klimanlage und in der Badewanne. Die Badewanne wurde unproffessionell mit Marmorstücken verkleidet, innen drin zig lagen Farbe und drunter wahrscheinlich Schimmel. Abfluss verstopft. Badezimmertür schrecklich laut. Die Austattung allg. Schon runtergekommen. ZEIT zum investieren anstatt nur kassieren! Meine Empfehlung.. Finger weg!!! Wirklich das einzig Gute ist die Lage. Selbst das Ibis Budget Standard Frühstück ist ausgewogen und Schmackhaft im gegensatz zu das was die anbieten. Kellner zum Glück geizig da halbe kleine Tasse "frisch" zubereitete o.-saft/pulver schmeckt nach was anderem. Kaffe instant! Für durchschnittlich 65€ die Nacht haben wir mehr erwartet. Bitte sucht euch was anderes. Danke

Ενώ η κράτηση έλεγε ότι περιλάμβανε φόρους, με χρέωσαν έξτρα δημοτικούς φόρους.

Property was close to the Medina in old towne. However the included buffet was very minimalistic and low quality and usually empty. The housecleaning staff were great.

Although the staff are nice, informative and willing to help, I find my experience quite disappointing. The bathroom requires a bit more cleaning and updating as mold can be seen along the tub and wall... a fresh paint and well scrub would have help, also a little noisy and kiotic in the lobby and noisy in the room as well.

I️ would give this place a half star, don’t go there expecting high standards They had a clean bed every night, bathroom was extremely run down, some staf members were helpful, some seemed anointed when you ask for something Ver auténtico But a place I️ would never go back