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Tiếp Tân chưa nhiệt tình với việc hổ trợ kêu taxi

I've stayed here before, so I was very disappointed that I was treated so badly this time. I was put in a room where nothing worked. All of the batteries in the remote controls were dead. I had to call down to have them come up and fix things. The worst though was a shower that didn't work. They tried to act like the fault was that the city was shutting off the power at certain times during the day, but my friends in other rooms had no such problems. I asked to be put in another room, they said they were full up and would move me the next day. We were one the road on motorcycles, so not getting a shower was very inconvenient. The next day they moved me late and the room they moved me to had no hot water. I took a cold shower and when I complained about the water they said, oh they forgot to turn on the hot water to that room. I was at that hotel 3 days and 2 nights and NEVER got a hot shower.

The room is Very good and clean

Quick impersonal check in. Loved on demand hot water. Usual breakfast plus fresh omelet. Hardest bed of 28 day trip. Whenever anyone used water in hotel the pipes made a very loud noise. Final straw was when people above us decided to rearrange furniture at 5 am.

Hotel was great. This is the second time we've visited. The owner was so kind and helpful as we're all the staff. Definitely would recommend it. Very clean and comfortable.