ibis Auckland Ellerslie

Excellent

The hotel is in a lovely position, clean and friendly but the breakfast lets it down. I went for breakfast at 3 different times and every time it was all lukewarm at best. It’s well presented and cooked nicely but everything was nearly cold including the plates!!

Convenient location, comfortable room

I was there for a conference nearby. The Ibis was conveniently located. The rooms are on the small side but fine. The decor is outdated but the room was clean and the bed extremely comfortable. Dining and bar facilities were good. Staff were helpful and pleasant 😊

The Ibis Hotel Ellersly is next to the motorway and which gives it an advantage over similar hotels further way. It is ideal for business travelers, but for anyone traveling through Auckland. The room was a reasonable size, with average bath room! but is it worth the high prize ? Despite the close proximity to the motorway not much noise was audible in the room

Amazing staff. The moment you walk into the hotel, you're greeted with warm and friendly faces. Extremely patient and confortable and clean hotel. The restaurant staff were also fantastic. We enjoyed our stay and would book again!

My room was tidy and comfortable, and the staff were really friendly and helpful!

They wok us up To move our car from AV station which wasn’t specified not to park ! It’s not ok at all the treat your guests like that

The room was very small but had everything I needed, including the ability to darken the room in the day so I could sleep when it suited me.

Great beds

We generally stay here. We were booked for three nights but unfortunately my wife rested positive for covid after our arrival. We had a choice offered to remain in our room without any services or access to hotel features or leave. We chose to leave and return home, a 7 hour drive. We were asked to remember check out needed to be by 11.00 and it 10.35 despite we had paid for our room until the 26th. Overall a bit disappointing

Great location ,easy to find,basic hotel room but all you need for one night stay.staff friendly

It’s a perfect space for me to relax and recover my energy after overseas trip

😊

The room had not been stocked with tea bags etc

It suits my needs, no cutting corners and nothing excessive or wasteful

Just what you need

I emailed way in advance to clarify the parking situation as we were driving up from Wellington and dietary requirements. Both attempts were unsuccessful for a straight answer and even on the day had to ask staff to explain how the parking worked. Also never got a straight answer about the food. I was told someone would ring me in my room and that didn't happen. I went down for breakfast and was just told there's a gluten free section, didn't anyone know rust. Pleased to see there was a gluten free toaster. I wanted to know if any of the other food like the eggs, bacon, fruit, yoghurt was gluten free, no answer. No one likes gluten free dry wheat biscuits, muesli and plain toast as their only options. On the second day there were oats in the gluten free muesli. Loved the fresh orange juice machine and my partner enjoyed the other offerings. The room was comfortable essentially the bed, I've stayed with ibis around the world and can always expect that same standard. Having to ask about gluten free options is normal but to ask over the phone 2 times before arriving and via email and with no clear answer is disappointing.

Ibis Ellerslie is a good motel, clean and not out-dated

The room and bathroom was extremely small no storage area to put luggage and bathroom essentials in the bathroom. I wouldn’t stay here longer than one night!