Novotel Auckland Airport

The Staff where very accommodating and helpful

Short walk from the international terminal at Auckland airport. Friendly staff, fine restaurant/bar and clean, quiet rooms.

I didn’t stay, stop p sending me these emails. I tried to cancel but you never got back to me.

The staff at restaurant not very helpful and felt very scrutinised by maitre de for breakfast ie pricing and method for paiment not taking his eyes of me and my wife all the time we were having breakfast, at times is better not to judge the book by its cover not very happy.... felt we were been profiled 😮‍💨otherwise a great expirance the staff at bar the day before were great fan and helpful great food room serves was prompt and delicious

TV quite difficult to navigate!

The room had a frosted glass toilet door and shower wall, so that you could be seen on the toilet or in the shower from the bed area.

Excellent location, fast check in and out, comfortable room

Great night's stay before an early morning flight, wonderful property

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It was great. I stayed here on arrival and going home. the buffet breakfast is amazing and the room is nice. I had the same person for each check in and found her not very pleasant or welcoming but everyone else was very helpful and pleasant. I would definitely recommend staying, especially before and after a long flight

Great option when you get in at 1.15am and are flying out again at 6.30 am. I know it’s a dare option, but was so convenient. Shame they don’t have a cheaper option for situations like ours.

Very conveniently located right at the airport. It was perfect for us to stay after driving in from Tauranga and leaving for a flight to Fiji the following day. Dinner in the cafe was a bit disappointing - lack of choices and not very high quality - my fish was not fresh - but the breakfast buffet was good. Room was reasonably comfortable although no amenities offered such as robe and slippers, extra towels. Overall an adequate stay.

Easy check-in, friendly

Checked in for an overnight stay. Access to the hotel is super convenient, less than a minute to reach from the International airport exit door. The room is clean and the bed comfortable. Breakfast is ok with enough selection. Enjoyed our quick overnight stay

Check-in smooth. Clean and comfortable environment. Super easy location for an early morning flight

Proximity to airport is excellent. The lady would checked us in was lovely and friendly. We booked a premium room, with minibar items included- very disappointing, only 4 small drinks , nothing else. The room is tiny. Our flight arrived at midnight, we requested a late checkout, however, could only get an hour, if you wanted another hour, had to pay $60 extra. Unfortunately did not get to try the breakfast offerings as we woke up late , exhausted from midnight arrival. Grooming supplies provided for one person even though the room was booked for two. All in all , I’d only book it if I was desperate.

Great staff

Comfortable

Not the best place to stay when visiting Aukland. I recommend looking around where you can enjoy something other than an airport

This is a really nice hotel with wonderful staff. The restaurant is great for breakfast and dinner. Loved the tea time from 3-5 and happy hour 5-7 definitely worth the extra $$$ lounge fee.