Parnell Pines

Very cool spot for dining out with loads of choice nearby, there's food in the bar at the front as well! Room was well equipped and comfy, we got lucky with room in the car park at the back but there is plenty of on-street as well

Good location, but thats the only positive. Hotel is very very old, dated and pics do not accurately reflect actusl acvomidation. Parking available but difficult to access

While the Parnell area is lovely with plenty of shopping, restaurants, and close to central city, this is basically a one star property. However the staff were very good! We arrived to find reception unmanned and had to ring a cell phone - problem 1 - I didn't have a phone! We were asked to pay upfront by card - problem 2 - I was overcharged by $103 and didn't notice until I got to our room. Problem 3 - the owner resides (?) overseas and receptionist did not have authority to make a refund - it took contact with Expedia to sort out and I got refunded the day before we checked out. The photos on Expedia are clearly old - there is a noisy bar attached to the front of the property - not a Gelato shop, not Lala Coffee Shop. The bar sells a smoking product via a hookah and has direct access to the toilets which are in the reception area - this is a security risk and it is not the only one - the lower floor side door is never closed - even when it is raining! The stairwell has direct access to the hallways on which the rooms are based. I recommend anyone staying here uses the room door security chain. The wifi is poor and the TV services stutter as the TV only runs on wifi streaming - no aerial. The condition of the room is "run down" with marked paint work on the walls.The bathroom is also run down - the lino had not been laid properly and looked to have been done by an amateur. The sink was cracked and the large mirror was badly marked with water damage (to the rear).

Staff assistance was excellent. Tiny window No AC though there was a fan. Couldnt get tv chanels. One pillow was old and extremely discoloured. Walls and decor were tired, marked and overall in need of refurbishment. Shower was cleanish although wall shelf was broken and cracked and the pressure non existant. If you needed a place to crash and didnt mind the hostel/student accomodation like environment then it would be sufficient.

No reception to check in. No tv channels, only YouTube or Netflix (if you logged in yourself). Dirty room and bathroom. No air con.

The room was clean and tidy , very did ious snd well presented but the surrounding occupants on the lower floors were very loud and partied through the night on a Thursday keeping everyone up , close to town and easy to get to shops and events

Close to the CBD

Our family had a wonderful stay at Parnell Pines. Great location, and the owner was so lovely and accomodating. Highly recommend

Good value for the price

Tired and rundown. Which is a shame as the location is prime.

Spotlessly clean, but quite noisey most of the night. Lovely area, restaurants and bars opposite the hotel.

The rear door was open at all times which was convenient to access our car but the manager's apartment is right beside it so still felt safe. Staff were friendly and helpful, at the restaurant too was a lovely staff member but the food could have been a little more exciting. Bedroom was very hot as we were north facing with no air conditioning but still slept well that night. The bathroom was really dirty though, again everything was so bright with the sun beaming in and no way to block it out. There is another floor of rooms below the main floor that I suspect are tenanted by long-stayers, the smell of cannabis wafted through the stairwell anytime you walked past. In the carpark there was dried toilet tissue and fecal matter that hadn't been properly washed away, it all clearly came from a flooded sewerage overflow which was a bit gross but I imagine this happens any time it rains heavily due to where the carpark is situated down a steep driveway at the back of the property. You get what you pay for, Parnell is a lovely part of Auckland and you are situated right in the heart of it.

Very misled. Not like the photos at all. 1 bedside table . No lamps. Just nothing like what was promised

Average property- major selling point is location in central Parnell. TV did not work and property esp bathroom in need of redecoration . Entrance area had chairs stacked outside and old saucer with cigarette buts

The check in process was strange. No one mans the desk you need to ring a number. The room was small and hot, it smelt strongly of perfume. The bed was very uncomfortable and had a spring digging into me all night. Cleaning of the outside was occurring during the day with a blowing machine which made it very noisy.

Very strange… advertised parking but it was basically unusable. Huge party in the lot behind the hotel No one at reception to greet us Insecure front door I think an apartment complex on the lower levels.

The property was not well maintained, no staff presence at reception. The smoke alarm had been disarmed and put in the wardrobe. The TV did not work. There was no cutlery to stir your cup of tea/coffee or a place. All in all very very disappointing and definitely unsafe.

It was very convenient to shops and restaurants. The manager was very helpful and sbliging. It has car parking.

Close to where all the action is in Parnell for a very good price. It’s not the Ritz but I couldn’t afford that. Was fairly quiet, hot in the room, fan provided. Couldn’t adjust temperature in shower. Wanted a cold one but couldn’t seem to change it. Easy to access. Never actually saw any staff

The property is not cared for, the floors weren't vacuumed , doorhandles broken lights not working Overall a dissapointing property