Palacio Manco Capac by Ananay Hotels

Great location, great views, great staff and great breakfast. Cute alpacas!

Beautiful accommodations, exceptional service

Impecable en cada uno de sus aspectos

Wifi bueno y lo de las alpacas es increíble

Everything is in US dollars? Why!? We are not in the US. As a Canadian this really irritated me. They should tell people this BEFORE they book. If I’m going to Peru, I expect to pay in Peruvian Soles. The only reason I can see for them doing this so they can charge more money (Lower denomination and harder to compare prices). I stayed in three other hotels here on my month-long trip (some other 4 & 5 stars) and they charged in Soles. I purposely came to Peru as I’m boycotting US travel - so to have to pay in USD is insulting. For example, $8 USD or 27 Soles for a beer, $18 Canadian with tip. Ridiculous prices. Cranking your prices does NOT make you a 5 star hotel. If you want to fill the hotel you have to provide reasonable amenities. The listing said “bathrobe and slippers” there were none. WiFi kept going out every half hour, sometimes for 30 mins or more. Doesn’t cost much to get a booster. No TV in the rooms which really is odd for a 4.5 star. Even 4 stars I stayed at in Cusco had a TV. Also no bar soap? The room was VERY cold, even with the extra blankets provided. It feels like the hotel is struggling and they are trying to save money by having the heating on a set limited schedule. When it goes on at 6 and you go to bed at 8, it’s still freezing. I had to wear my puffer coat in my room, and at dinner it was so cold. I’m Canadian FFS, and I was still freezing inside. When I tried to take a hot shower after my tour at 4pm I had to run the water for 10 mins to get

Beautiful rooms and grounds. Staff are incredibly friendly and helpful. Breakfast is fantastic.

Staff was incredible and very helpful booking cabs, trips and anything we needed. Food was outstandinf

Gorgeous hotel. I especially loved the art throughout the hotel. Very cool modern art displayed with colonial art. The history of the property is fascinating. I felt lucky to experience the property. The alpacas are adorable and I never knew where they would appear next. They move them around the property throughout the day. The view is stunning from the restaurant. We only stayed one night. I think it's a great place to orient yourself to the city.

Hotel muito bonito, com uma vista incrível. Atendimento impecável e como íamos passar apenas uma noite em Cusco após retornar do Machu Picchu, ainda fizeram um upgrade no nosso quarto. Certamente vamos voltar. A decoração é incrível.

Our stay at Palacio Manco Capac was great! The included breakfast was delicious with a gorgeous view of Cusco. We loved the alpacas on the property and the rooms were comfortable.

Staff was incredible! We were returning to Cusco after 7 days hiking and had lots of extra requests, including luggage transfer and pie delivery. The staff were so kind and accommodated all of our requests easily! Also, the best view in Cusco! I will always go back!

This place is excellent! The views to the town are beautiful. Around 15min walking down to the plaza. Super close to the archeological ruins. I will stay there again without thinking twice.

El hotel es muy lindo, la hospitalidad y servicio como en todo Perú es excelente. Nos encantó que la cama fuese más firme, los cuartos lindos y limpios. Muchas gracias por todo

Excellent, with great staff and service, and alpacas in the garden outside your window :)

Perfect interior design, soul and location. Friendly staff. The only complaint is that you don't have any coffee/espresso service at the lobby after the breakfast; just muña and coca tea

Beautiful hotel on the hill with wonderful view of the city.

My family and I had an amazing stay. The staff was extremely professional and took care of all our needs. During one of our events my mother in law had to go back to the hotel as she was feeling unwell and the staff took care of all her needs, this included checking in on her, getting her a heater as she was cold, giving her her own hot water heater and making sure she was okay as my wife and I were out of town for a few days on another tour. The hotel food rivals the best restaurants in the city, I found myself eating at the hotel more than I would have expected. I could keep going on about how amazing the hotel is but to keep this short, I would highly recommend this accommodation.

Good hotel, great location, wonderful staff, great breakfast, elegant property, close to city center

Excellent

Lovely property, grounds and view. I stayed in room 1 and enjoyed it very much.