ลา ปูเอร์ตา อัล พาราอิโซ กุยมาราส

Mechanicals is in need of upgrade

Staff were great. Amenities were not much. Room was small an insufficient.

This is my second time to visit this property, but first time staying overnight . This place has so much potential to be a great resort . The facilities, rooms needs updates . There is a public restroom for those that are not staying overnight the men’s restrooms door has a rotting door with a huge hole that if go in there someone outside can see you change or do your business . There’s cobwebs everywhere. When i went back to our room the key will not open the door, i found someone to help me , and said the lock is broken and asked me if our window was unlocked i told i wasn’t sure , luckily it wasn’t and he was able to go in through the window and unlocked the door . Then he told me we have to move to another ,so i loved our stuff but when i stepped into the other rooms bathroom there was puddle of water on the floor , telling me there is a leak somewhere .I told the guy that was helping and he said he thinks he has spare luck and I will have to have until he fixes our original room , which we did. What i love about this place is , it’s not crowded , it’s like having the beach for yourself and your family . The staff were really helpful and our dinner was so delicious , the sunset view is spectacular!!

Room in poor condition. Initially no water in bathroom then after complaining we got a small amount but not enough to shower and hot water heater not working.

great staff