Ouans เดอะ ฟาร์ม รีสอร์ต ลูเซนา ซิตี้

Re: Itinerary # 72135055869698 I reserved a villa and paid Expedia $89.42. The hotel refused to give us a villa because they said Expedia contract is expired and not sure if they will get paid. They gave me a single room instead costing $57. Please refund me the difference $32.42.

Not as advertised. The room was dirty.The refrigerator is about 2.5 feet from your head and makes a terrible sound.The shower was dirty.Towels as thin as paper.Extremely run down inside and out.The restaurant was ok ,clean,and the young man serving in the morning, was very nice.Dont waste your money.

This is not the type of resort one thinks of. Yes they have a nice pool but their accomodatiions are terrible. I found lots of ants, a spider and a cockroach. Linens were dirty and disgusting. The room was musty and just very old smelling. The toilet area was very small. They didn’t even have soaps and other toiletries. Just a horrible stay. Couldn’t go to sleep. Couldn’t wait to get out. After I complained about the rooms I was moved to a “villa” but it’s the same room all over again, just bigger. I was willing to pay extra to be moved to a cleaner room but since the new room had the same problems, the resort should not have charged me extra. I absolutely DO NOT RECOMMEND. Only stay if you want insects crawling on you while you sleep.

Ideal location to break drive between Manila and provinces.

Fantastic location for overnight stay when travelling between Manila and provinces. Very friendly and helpful staff and most facilities ok.