โรงแรมซันไลท์เกสท์

I booked this hotel based on its online advertising, which turned out to be very misleading. Several amenities and features shown in the listing were either unavailable or did not exist at all. The STANDARD room we were given did not match the photos or description. Most concerning, the room had no window, something that was never disclosed during booking. Because I am asthmatic, the lack of proper ventilation caused serious health issues, and we were forced to leave three nights early for medical reasons. This was not a matter of preference but of safety. When we informed the staff, there was little understanding or effort to accommodate us. Had the hotel been honest about the room conditions, we would never have booked this stay. The room did not match the photos, and features that were a big reason for my booking were either “out of order” or never existed in the first place. When I raised this with staff, the response was dismissive and unhelpful, as if this was a common complaint they were used to ignoring. I wouldn’t have booked this hotel if the information had been accurate. Transparency matters, and this place seriously lacks it. I do not recommend staying here unless you’re comfortable gambling on whether what’s advertised is actually real. I strongly believe this property misrepresents itself and fails to consider guest well-being. I do not recommend this hotel, especially for anyone with respiratory or health concerns.

Clean rooms, always stocked rooms with towels and bathroom accessories, friendly staff!

Shower and bathroom were a bit of a disaster everytime you showered, images don’t reflect the typical room. Breakfast was good, access to the gym was nice as well.

La ubicación

La situation est idéale en centre-ville. Petit déjeuner moyen. Literie épouvantable

We had a great stay, hotel is well located in the center, convenient for tour pickups, breakfast is ok, but main concern was that we booked a tour through an agency, and for some reason one of the tour providers had a mishandling situation, that being a third party, they reached to the hotel, and the managing personal of the hotel, gave away our information to the third party. This was very surprising from the hotel reception not to keep our privacy first.

Very nice hotel, staff very welcoming and helpful. Room was in good condition. Within walking distance of SM Mall. Lots of local shops and food outlets.

Good stay. No frills. Good restaurant. Great service!!

The staff was amazing and the service was great. The only thing I didn't like was the bed, the bed was too hard for me, but that is only my preference. Other than that, i highly recommend a stay here.

This is a great place. One caveat, the beds are very hard.

The property is this small front tucked into a very busy street. Blink and you'll miss it. Inside, it's a nice hotel, with nice touches of mirrors, marble,and tile. The staff is numerous, extremely helpful and polite. Not a scowl in the place, it was delightful. The rooms are comfortable and spacious, the bed was a bit stiff for me, but that's me. Slept anyway. Security is ubiquitous, very friendly, and genuinely interested. I would definitely come back here. The mall is a short walk away, lots of shops on the road, and tons of "tuktuks" for a cheap easy ride.

Conveniently located; odd layout configuration of rooms, hallways, stairways. Many rooms lack views (have windows to inner hallways). Place seems very old, in need of a facelift. Rooftop is not very welcoming. Bed mattresses are very hard. No bath soap or hand soap provided; must ask to have them in room. Staff was pleasant. Good security at front door/lobby. Breakfast offered had a nice range of food (including made-to-order omelets). Happy hour pricing was very inexpensive. Note: hotel is hard pressed to give confirmation of reservation. Several of my friends double booked for same nights, for fear of not having a room when not needed. Confirmations come very late after reserving, if at they come at all.

The beds were rather firm and uncomfortable. Quite a few items on the menu weren't available. Average experience.

Sentra beliggenhet. Bra standard og god pris. Flott base for turer

Large clean room. Staff is friendly and front desk staff was helpful with questions and planning. Mattress was the hardest I ever slept on. Thin mattress on a board. A good bed is pretty basic to decent stay. Multiple roosters just below our room kept us up most of the night. Cold shower and had to ask for soap. Restaurant was convenient and low priced but below average. We stayed based on recommendation of our dive boat Aggressor which picked us up late afternoon. Hotel was not flexible on late checkout despite a significant number of boat guests each week from Aggressor. We paid for extra half day, although the hotel rate is not that high. Suggest you stay at another hotel

I like the service but doesn’t have much towels and napkins

Close to everything

Stayed here for 2 nights. The room that got assigned to us didnt’t have any windows so that a bummer. It’a also located at the central of the town on a very busy street next to a wet market. But with all the hussle and bussle, outside noise and smell of the wet market I enjoyed our stay. It was in a convenien location walking distance to the Bay Walk, market, stores, and transportation. The room was very clean and modern along with the complementary filipino-style buffet breakfast. If peace, quiet, great view is your thing … this is not the hotel for you. But if you need a clean hotel with very good service that’s close to everything this hotel is highly recommended.

The hotel doesn’t look like much from outside but it actually sits on the 4th & 5th floors of the building. Once upstairs you will have a great view from the Terrance or dining room.

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