Best Western Hotel Portos

Bra

Rooms were small. O ky tein beds if seperate. Room had coffee but not anything else.

Clean

When your guests are refused entry to the restaurant because they prioritise an outside party of people & reserve all tables for them it’s very wrong . Apart from that everything was good & the staff are very professional & considerate , Excellent infact

Friendly staff, cozy room, could’ve had more pillows but that’s my only grumble

Large and mediocre level hotel. Check ins and outs were very smooth. But I'd still say the reception staff were slightly below average. Room was perfectly clean and spacious. The two things in the room that had some issue were toilet seat and AC. In the end the "problem" with toilet seat probably was just that they are so much better in Finland than in Poland (the flush was whenever whatever and very seldom enough, so you had to soon re-flush) AC seemed to be inadequate but you could keep windows open and sleep in humane conditions. (The other evening there was noise from the neighboring hotel's restaurant but it completely ended at midnight) Depressing signal of ever-weakening customer service everywhere in general was that hotel's hotel info could be read only by loading yet another stinking "app" - That is overlooking and customer disservice and if there would be two hotels with exactly the same price and value I'd pick the one that has booklet of hotel info in the room. Either a minibar or small fridge in a room would be very cool! The breakfast was inexpensive and well worth the money.

It wasn’t air conditioner in the room, very hot at the night, blanket was warm like for winter time, no outlets next to the bed, no possibility comfortable charge phone.

Nice

Standard of toilet and bad not in good condition, exhaust not working area of WC was very narrow and not bequem, shower was not good Besen was broken Location is super, public transport is very near, breakfast is elegant and service also very good

La camera aveva un odore sgradevole molto probabilmente a causa della moquette. Il terzo letto era un letto pieghevole molto scomodo. Probabilmente la struttura ormai vetusta non merita più 3 stelle. Buona la posizione con i mezzi pubblici e facilità di spostamento a tutte le ore.

Pleasant hotel, staff mostly polite and helpful

A lot of construction, not hotels fault.

Nice basic level hotel. Parking place was not so good but I got last spot.

We wanted a clean, comfortable room and that is what we got. The staff was every friendly, especially the cleaning lady, who didn’t speak English, but let us know she was there to help. The breakfast was great (especially the latte/coffee). It is right in a main tram line and a ticket machine is right diagonally across the main road. A 3 day ticket zone 1 (basically all of Warsaw, including airport) for $9 - includes all trams, buses and metros.

Todo bien en el hotel pero la limpieza de cuarto nunca la hicieron y el servicio de café no hubo, la toallas no las cambiaron, en limpieza reprobados.

Good location and really nice staff.

The room was outdated, low quality bedding and linen. The A/C didn't seem to work, the room was generally uncomfortable. The staff spoke the bare minimum but maybe it was due to different languages. The breakfast was excellent, lots of options and everything was delicious.

Great stuff, clean, close to transportation and shopping facilities

Breakfast is excellent, the room I stayed in was great. The noise from the construction beside the hotel but is adorable.

good