Hotel Navegadores

Tempo de uso do SPAdas 14 as 17 horas, cobrança uso da toalha.

The reception experience was inconsistent. We were welcomed and checked in efficiently by a friendly member of staff, but after settling into our room, we discovered that it had become infested with ants overnight. We requested a room change, which was handled helpfully and without difficulty by another member of the team. Unfortunately, the service at checkout was very different, as the staff member we dealt with was unnecessarily rude and unpleasant, we could not understand the reason for this attitude. The gym arrangements were also disappointing. Hotel guests are only permitted to use the gym between 2pm and 5pm, and when I attempted to use it, the spa attendant was particularly unhelpful and insisted that I pay an additional fee to hire a towel. Although guests are apparently allowed to bring their own towels, this policy was not communicated in advance. Charging hotel guests extra for a basic towel does not create a welcoming impression. We were also told that we could not eat in the veranda or lobby unless the food had been purchased from the hotel bar. This was especially frustrating because we were trying to avoid eating in the room following the ant problem. On a positive note, the bar staff were friendly and helpful, and they kindly assisted with presenting my son’s birthday cake, which we appreciated. Overall, however, the stay was let down by inconsistent customer service, unclear policies &unnecessary additional charges. It's really a 3 star hotel not 4.

Personnel très professionnels, de l'accueil jusqu'au personnel d'entretien des chambres. Les services proposés sont également très bien : bar, piscine... Une note particulière pour les hôtesses d'accueil.

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We had a great time, Thank you all.

A little outdated!

Friendly staff hotel clean

La limpieza excelente y el aire acondicionado por perfecto. Lo más alucinante es si piscina, genial para ir con niños

Funcionários muito prestáveis e simpáticos

We loved it! Everyone super warm and welcoming. Both me and my partner are 30 and had the best time at this hotel. It had everything we could possibly need on a beach holiday to enjoy. The area itself is a resort town and so can be a repetitive but when you venture out and see the surrounding towns and villages you will fall in love!!

Habitaciónes no insonorizadas clientes mal educados corriendo y gritando por los pasillos por la tarde y por la noche personal distraído no queriendo aceptar lo que estaba pasando en conclusión un infierno los dos días no repetiremos nunca en ése hotel

A cama era para ser de casal foi duas individuais,no chão da casa de banho havia uma placa levantada, podia haver algum incidente,o resto correu bem.

Boa localização, util ter piscina interior embora o estado da mesma não seja o melhor. Os empregados não são antipáticos mas quando perguntei sobre opções para jantar no hotel não faziam ideia (em duas situações distintas). O hotel é um bocado velho e os quartos sao básicos e antiquados. Ficámos num quarto em que a caminhada do elevador era um bom bocado. O pequeno almoço é básico. Serviu para dormir e a localização é bem boa.

Helt fantastisk luftkonditionering!

La habitación un poco vieja

Comida no me ha gustado

Eu achei a equipe da recepção nada cordeal, a cama era muito ruim e o frigobar nao funcionava, infelizmente eu nao apreciei a estadia.

Everything was there and working but it wasgood for 1 night not a holiday

Hotel needs work

Habitacion normalita, cama incomoda, televisión pequeña.