แอลเอสเอ แอสเซนซอร์ ดา บิกา บาย นูมา

Right in the center of Bica and very convenient. The rooms looked smaller than expected. The check-in kiosk did not work for us, so we had to call the number provided. The person on the phone was rude, and we had to wait about 30 minutes to complete check-in and get the entrance code, which was difficult with kids after 10:00 PM. Other than that, everything was smooth. Customer care via WhatsApp was helpful in answering questions, and room service cleaned the room every day.

Perfect. Spacious, clean. Thanks

Localização excelente Espaço amplo

Konumu, ulaşımı, konforu harika! Çok merkezi. Kesinlikle tavsiye ediyorum

This is an absolutely surreal place. The worst is lack of service, reception and correct information. Getting to your room looks like an escape room. You first get the wrong address, than the self check-in machine is broken, you can't get to your room. The virtual receptionist is broken. Nobody answers the telephone. You waste your time waiting. In the room plenty of things are old and not functioning. Again no help from the nonexistent service. Fire alarm goes off. Shades are missing. Internet is bad. The manager of the building David comes over to collect taxes and shouts at you that you are using the wrong code to the lower entrance, the wrong code to the upper entrance, the wrong code to the room, you are guilty of doing everything wrong. A sociopath offending clients instead of helping. It is a total nightmare. We spent 5 full days in email communication with some service people who did not care about any problems. They want their money and for you to literally .... I would gladly pay not to stay there in the first place.

Not bad

Great location, easy access to public transport and good views.

Very good location

The address is not right, and who answered the phone was rude.

Check in was very simple. As a group of young people this was very close to lots of trendy spots. Also easily accessible to transit and many site seeing areas by foot.

very good location and very clean

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Great location for a trip away with friends

Coffee fort déjà verrouiller et séchoir non fonctionnel Le reste ok! Merci

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Adoramos a acolhida,a localização,o café da manhã muito bom o serviço atencioso com os mimos diários nos quartos,apenas o tamanho do quarto e banheiro deixam a desejar mas merece um repeteco.

Property will never respond to any request sent through hotel.com. No communication was sent for check in instructions . Had to pro actively run after them. Collection of Municipal tax is not transparent. The receipt says part of the amount is Tip which we never authorized. Very poor in communication and rather UN-friendly customer service

tive dificuldades em estabelecer contato com a acomodação..não recebi o -email com instruções do checkin e tive que recorrer a uma pessoa do site Hotels.com para conseguir o código de entrada..A entrada do prédio é o número 236 pois o 234, fornecido na confirmação, é do Ascensor da Bica..a entrada é conjunta com o restaurante The Milkman..O apto é bem localizado ,ensolarado..A cama extra é muito ruim com um desnível no meio e tivemos que colocar o colchão no chão..o box do banheiro é mal vedado e quando se toma banho molha-se todo o piso..os utensilios de cozinha são poucos, o suficiente para preparar o café da manhã..ao ligar o ar condicionado e a cafeteira a chave geral de energia caiu..a localização é muito boa..

Buona posizione

Très bon appartement pour 2 personnes, Beaucoup de choses accessible à pied aussi pour les transports en commun. Seul bémol l’humidité après la douche… Rien de bien grave.