Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge

Good location . Good service.

Hotel bem localizado, sendo possível ir à pé ao Waterfront, o que foi muito conveniente. A equipe foi muito educada e simpática e conseguiu nos dar um check-in antecipado. O quarto era grande, com uma cama confortável e um bom chuveiro. Como não havia box no chuveiro, o banheiro molhava todas as vezes. Além disso, teria sido melhor ter a opção de incluir o café da manhã no preço ao reservar através do hoteis.com.

There is a new trend in hotel design worldwide which this hotel follows and it needs to stop. Not having proper walls and doors in bathrooms within the room. There is no privacy since the walls are now made of cristal so all the bedroom is illuminated by the bathroom, and the doors don't shot so noise and smell flow into the bedroom effortlessly. There is no way of going into the bathroom and not waking up other people in the room. It's a nightmare when traveling with friends and work colleagues! This room even had the shower separated from the wc, so you have to light boxes in the room!

Good location. Friendly staff

The staff is amazing and so helpful! The rooms were very clean!

Very good location near water front and feels very safe

Das Hotel ist von der Lage perfekt und die Mitarbeiter sehr freundlich, aber unser Zimmer war sehr klein. Die Dusche war nicht einladend. Die Fugen waren alle schwarz und an der Decke sah es wie Schimmel aus. Die ganze Nacht hat im Minutentakt ein Schalter Schaltgeräusche gemacht, so dass man nicht schlafen konnte. Sehr schade!

Terrific location at the V&A Waterfront. Large, comfortable room and an excellent breakfast with lots of options. The staff members were very friendly and helpful.

I liked location and room... did not like the glass bathroom/shower. Need more privacy in room when sharing it with someone else.

The hotel was OK. The can definitely put more effort into cleanliness. There were several strands of hair on the countertop from a pervious guest, the bathrooms are mouldy and the laminates/vinyl floors are old and worn and need to be retired. For the price of the hotel, it does not live up to the expectation.

Great location. Easy walk to the waterfront. Great service. Dated rooms need updating

Excellent location, very good service and friendly staff. Will stay there again.

The “family” room we had was 2 bedrooms sharing 1 bathroom. They were small but perfect for what we needed. The location near the V&A waterfront was perfect. Breakfast was included in our stay and was excellent.

Muito boa estadia.

We arrived at check in about 15 mins earlier than the time on our booking confirmation to be advised they the hotel had changed it's check in time to an hour later. We were told to wait and the receptionist would see if our room was available. She subsequently disappeared and after 45 mins I asked another receptionist what was happening and he knew nothing as the original person hadn't done anything. He managed to get us a room straight away but have no idea how long we could've waited. The location of the hotel is good but it is tired and needs some TLC. I cannot fault the porters who brought a trolley to our car to collect our luggage so we didn't have to carry it. Breakfast was in another building and very chaotic where we had to wait for food refills and when we asked for cutlery was brought one set when there were 2 at the table. Just felt that they weren't really interested. We had a problem with our aircon and were asked to wait in the room for an engineer even though we said we were going out. No one came.

Really convenient and safe area with great staff. Some rooms need upgrades

We were disappointed with the checkin process. Protea emailed the day before we travelled to see if we needed anything, and we said would be great if room could be available early so we can freshen up after a long flight. When we checked in there were no rooms available which so not a problem as check-in was at 3pm. We went back at 3:30pm and still no room for us, which was disappointing. What was worse though was the hotel being advertised with a gym and there wasn’t!! I always book hotels with a gym so this was misleading. The option was to pay and use the Virgin Active club in the town.

Great location, excellent access to Cape Town waterfront.

Very disappointed by the property

No geral era muito bom. Reservamos apenas um quarto com cama de casal, mas pela arquitetura do local ficamos com 2 quartos conjugados. Ambiente limpo e funcionários muito educados. Café da manhã maravilhoso, com muitas opções.