Old Town Boutique Hotel

I have emailed you multiple times and no answer...very disappointing. We have a problem. We are a group of 5 and we checked in on the 11th. As we checked in on the 11th, Jad Khalil informed them before that he will not be staying on the 12 to 13. The receptionist confirm to us that he canceled it. Today the hotel confirmed to us that they did not charge expedia for the second day of Jad khalil. Why are you charging me? you are taking all the money...and that is not right. The hotel did cancel the reservation of Jad Khalil but you are still getting the money from my card...the hotel have confirmed that they did not charge expedia for the 12 to 13 stay of Jad khalil. So please could you refund the one night of Jad khalil? From the 12 to the 13th!!!!If you did not answer to this email... i will have to post this on Facebook and instagram.

Very clean, perfect location, right at the old town, quiet, Near to busses to and from airport.

Upon arrival at the old town boutique hotel the street where it is situated it very run down looking and not very inviting , went upstairs to the reception area which looked nice the man on the desk not exactly a warm welcome anyway we checked in got in out room and well it certainly is not a 4* establishment patches on the walls and it’s big patches of what looked like damp that had been washed down and not repainted , the bed sheet on the single bed had holes in it the headboards on the beds were dirty , the bathroom was actually awful hair in and around the sink the inside shower on the floor the tiles are old and worn and the grout is very dirty looking the shower head all tarnished and some of the silicone pieces missing shower door don’t close properly ,the water went from normal to scalding hot then cold not a pleasant shower at all, the toilet roll holder is all rusty and disgusting with a disgusting looking toilet brush also on it , door frame in the bathroom broken and not attached to the wall , breakfast was included well that also wasn’t very nice the hot selection was cold and had been sitting from 7.30 no lids on the hot food the coffee was luke warm from a coffee machine , I would not recommend this hotel at all I wish I could attach the photos of the bedroom and bathroom this has been for me the worst hotel I’ve stayed at !!!

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Un bel hotel considerando qualità/prezzo. Pulito e a due passi dalla movida. Peccato che avevo prenotato per 3 notti dopo la prima siamo rimasti fuori la stanza . Un addetto ci ha registrato come check out. Affittando la stanza a terze persone. Con i nostri bagagli ancora sparsi in camera. Dopo un ora ci hanno trovato un altra sistemazione in un altro Hotel . MAI SUCCESSO IN TANTI ANNI CHE VIAGGIO!

Breakfast hadVery few options. They did not change the bedsheets and the pillow covers after three days, the front desk guy helped me to do that. Over all 3 stars hotel.

The hotel is very well located. Street is noisy only on week end. Staff were great. Hotel was very clean. My only concern was the mirror in the shower/bathroom. Had an incident one night when I went to the bathroom without turning on the light. As a result of that I saw a light on the other side of the mirror which was turned off few seconds after I reached the light . Was it 2 way mirror? Mentioned it to the manager however did not believe it could be possible. I would say it was a great hotel however be leery of mirrors in the shower.

Great location in the old town, close to all the key sights plus a multitude of restaurants, bars and shops. A special shout-out to the hotel's incredibly helpful staff, who lent me an adaptor when mine broke and also arranged for me to have a packed breakfast one morning when I was doing a day trip which necessitated a very early start.

The stay was okay not the best booked queen bed and got given small double then we asked to move rooms to bigger bed they moved us then we went to new room witch had queen bed but had a small double blanket so we asked for another blanket and they give it to us but said you can make it your self and also it says luxury bedding definitely wasn’t poor quality the hotel was really hot and ac didn’t work it was very loud from other people staying and partying in room so we rang reception to ask them to speak to them so we went back to bed 10 minutes later the receptionist knocked the door and told us no one was making noise why did we ring very un professional we understand they can’t help people parting but other hotels I’ve stayed they have sorted the problem straight away

Great location. Clean rooms.

Ideally located in old town. Room was small but adequate. Shower was very temperamental, water temperature changed without adjusting the setting numerous times. Thin walls, was woken by noisily coming back to their room.

The hotel was in a central location in the Old Town, although well connected to public transport. The rooms, although small were well appointed, comfortable and clean. Breakfast was good in the restaurant below the hotel.

It was very conveniently located in the Old Town. Checking in early morning was very efficient. Worked very well for our stay.

It’s a great location on the edge of the old town and does look a little run down though feels safe. It’s a lovely hotel in itself though we stayed for five nights and every single night we were disturbed until midnight at least by what sounded like tables scraping across the floor nearby ? In the hotel itself or a neighbouring property. It sounded like it was in the hotel and was dreadful trying to sleep.

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Super beliggenhet i gamlebyen. Hyggelig betjening. Frukost enkel og god.

Good location for old town and metro.

The location of the hotel is just great. Unfortunately some of the staff wasn't very friendly. The aircondition didn't work properly and the fridge in the minibar not at all.

Déception globale Séjour en deux temps à Bucarest : • 1er séjour (3 nuits) : arrivée tardive, accueil froid, chambre correcte mais salle de bain moyenne et… pas d’eau chaude. • 2e séjour : chambre au 4ᵉ étage, clim en panne, fenêtre impossible à ouvrir (bruit et chaleur), toujours pas d’eau chaude, frigo du minibar hors service et sale. Accessibilité nulle pour personnes à mobilité réduite (marches à la réception, ascenseur en demi-étage). Bref : confort et service très en dessous des attentes.

Would definitely stay here again, good value